Reviews (2,286)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced reporting capabilities, including customizable inventory, financial, and product reports that surpass Shopify's native features. They appreciate the ease of exporting data to Excel and Google Sheets, and the ability to automate and schedule reports. The customer support team is frequently praised for their responsiveness and efficiency in assisting with custom reports and troubleshooting via live chat.

September 30, 2024

Al data you will ever need. very interesting and helpful. The support really knows in a few words what you mean. In my case Richard.
There is so much data in Shopify and it's fun to discover this.

928-944parts
Netherlands
About 1 year using the app
October 1, 2024

I've been using this app for a couple of months and its terrific! Their IT support, getting set up, and then tweaking what I need quickly has been MAJOR! They understood what I needed and was able to get me set up very quickly. I would HIGHLY recommend this app!

Blume Haus Fine Flowers
United States
About 2 months using the app
September 18, 2024

This app is a total game changer - we have been looking for something like it for ages so when we found it there were tears of happiness. Completely customisable ways to extract all kinds of data, even fields that are "hidden" on the store front can be found and added to reports. Its made a huge difference for our high volume store - sorting orders into detailed dispatches for shipping and allowing us to see highly specific and detailed sales data. The support team are amazing and so fast and they had answers to all of my niggly questions.

Pure Otago Cherries
New Zealand
About 2 months using the app
September 10, 2024

Excellent support and patience. Date export really give me simple tools to do my analysis in easy way. Agile and very quick response according to the new needs.

BackOnline Chile
Chile
About 1 year using the app
November 22, 2024

Great flexible tool for reporting. CS was very responsive and created a few custom reports for free!

Margot's Mercantile
United States
2 months using the app
August 23, 2024

Best and most affordable reports app there is for Shopify. The interface is easy to learn and allows for much better financial and product reporting than what you get natively in Shopify. Their customer service is very quick and knowledgeable. I have asked for a few custom columns and their response and solution is within a few hours. Highly recommend!

Mudpuppy
United States
Almost 2 years using the app
October 2, 2024

Dan was great walking me through the process of setting up reports & helping me set up what I was looking for!!!

Northern Roots Boutique
United States
7 months using the app
September 5, 2024

Their customer service is outstanding! They respond quickly to chat inquiries and can generate the reports I need in no time. Best affordable reports app there is for Shopify. The app also offers excellent features like filtering, sorting, and scheduling reports to be automatically sent to our Google Drive. I highly recommend them.

Nefro Glow
Egypt
4 months using the app
October 2, 2024

Great support helped created som e cusotme metafields, very easy to use and report

mileskayaustralia
Australia
7 months using the app
September 9, 2024

I had used Data Export and recently began having major issues with it's export feature to Google Drive. It would randomly scramble some data points (for example: rather than having the Delivery Date in the correct column, it would randomly show some other Value there). The Schedule feature was set to an hourly report, but it became extremely buggy (at two points it stopped exporting altogether). Support did put in an effort to help me, but it's beyond frustrating that this has happened at least 5 times and I rely on this for my bakery to process orders. At this point, I had to uninstall the app as support takes hours/days to reply. They aren't able to fix all my issues, and they can't explain why the Scheduler doesn't export every hour on the hour as promised. There were way too many work arounds required as well. For example, they couldn't figure out how to append new data to an existing tab on my Google Sheet, so they had to create a brand new tab and I had to manually copy/paste all data between tabs. While I would have given this app 5 stars in February, there are way too many bugs that have occurred this past summer and I won't be using this app moving forward.

Ollie's Great Bakery
United States
8 months using the app