Reviews (2,289)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced reporting capabilities, including customizable inventory, financial, and product reports that surpass Shopify's native features. They appreciate the ease of exporting data to Excel and Google Sheets, and the ability to automate and schedule reports. The customer support team is frequently praised for their responsiveness and efficiency in assisting with custom reports and troubleshooting via live chat.

December 4, 2021

This app solved all my reporting challenges. After coding custom tag fields on the registration page and linking it to my internal customer numbers, I was finally able to run a report that was needed. Forget upgrading to advance shopify plans, get this app!

PetScript ProLab Shelter
United States
Almost 3 years using the app
April 1, 2022

A very good product that does what it says on the box but what really makes this great is the support team. They solve complex problems right away, evey time.

Petal & Pup
Australia
Almost 3 years using the app
February 24, 2020

I use this app for custom reporting for my retail business. Shopify's limitation on locations limits my ability to track sales, etc at all 9 locations. Using the "device_id" field from the API as a proxy for location I can do everything I need. The support is FANTASTIC!!! besides standard canned reports they will create custom reports for you on the spot! it's been great!

United Mettle
United States
Almost 3 years using the app
Edited March 18, 2020

We use this app to create our order reports so that they can be uploaded into our back end system. It is perfect for what we need, and the support has been awesome with helping us set up the reports and even customizing them to our needs.

Perfect Walker
United States
Almost 3 years using the app
September 13, 2021

Using this app on several of my stores and never disappointed. The app and the customer service are five stars.

Trench & Coat France
France
Almost 3 years using the app
August 3, 2016

Very good team! Professional and reactiv people. I'm using it for french shipping carrier export. Recommand!

3dcoiffure
France
Almost 3 years using the app
December 7, 2017

Excellent customer care and attention to needs! The data export tool is able to pull anything I've needed from Shopify and having their customer support accessible is useful in managing the data in the required format I needed.

They get the job done effectively, it takes some communication but they always work to tailor the report to what is required.

White Oak Fresh 2 U
United States
Almost 3 years using the app
July 29, 2020

We use this app on several of our stores and are really happy with it. The application meets our needs well. The support is very responsive. They have always been able to help us and find a solution to our problems and our demands. We recommend this app!

La Fée Maraboutée
France
Over 2 years using the app
August 23, 2019

Excellent support provided - always going the extra mile!
App itself is great in terms of visibility when you're downloading the report vs downloading them via shopify especially when the number of orders increases. Shopify default download is unable to handle that.

C A R I U M A
Singapore
Over 2 years using the app
Edited October 30, 2023

Very disappointed with the carelessness of support- staff said they would update the app because it was so slow but they deleted it and all our reports without any consultation. Having explained how important it was to our business the staff promised to restore things, and kept promising...until they went home for the weekend. During this time they promised a 24-hr solution but this never happened. We made is very clear how important the app was to our business but they didn't care less.
In the end we used Easy Reports which is much quicker and intuitive and slightly less expensive.

Whisky Tasting Co
United Kingdom
Over 2 years using the app