Reviews (2,306)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing business operations like inventory management, commission calculations, and accounting. Its customizable reports, support for data export to Excel and Google Drive, and automation of financial reports save significant time. The app accesses detailed Shopify data fields, offering deeper insights. Merchants appreciate the user-friendly interface and responsive customer service, which assists effectively with custom reports and quick issue resolution.

Edited September 14, 2017

We needed at more robust report tool for tax purposes than Shopify offered. As a cigar brand, we have to track cigars separately from the numerous other products we sell. Data Export has been exactly what we needed. While I can't honestly say how easy the reports are to create, because I merely contact their customer service and have them create the report template for me, I can say that their customer service is outstanding. It never takes them long to create the template, so I imagine if I took a few minutes to learn, it wouldn't be hard, but that's on me! I get what I need with the help I need when I need it. What more can I say?

Wfttobacco
United States
About 1 year using the app
June 16, 2022

I am on the Shopify basic plan and to bump up to their SHopify plan, its $50. I was working on sales tax and I really needed more information that on my current plan, Shopify couldn't give me. The shopify team suggested trying Data Export Reports and it was such a game changer. What especially helped was having Antony from their team help me create a report that gave me the information I needed and he was able to explain things that confused me. Honestly, this level of immediate customer service was key for a small business owner doing sales tax on her own. Highly recommend!

NARY
United States
About 1 year using the app
Edited May 3, 2023

After 1 year of usage, I can confirm that they have improve in term of live support.
But every few months there is some repeating problem with the exported data.
Hope they can fully help me solve it.
When it works it really helps with my work flow.

Noritsu Singapore Online Store
Singapore
About 1 year using the app
April 3, 2019

Awesome app with even better support. Reuben walked my through everything I needed to know. Would highly recommend!

Sola Wood
United States
About 1 year using the app
September 19, 2022

Really useful app for us to get accurate Customer Journey data in reports. Support was really helpful and quick as well!

PawmisedLand
Malaysia
About 1 year using the app
February 10, 2024

I started using this app because I was having trouble using other apps that were not displaying the "collection sales" and profit figures correctly.

During the implementation, the support team was able to correctly identify the cause of the problem and remedy it.

The screen is very easy to read and simple.
I would definitely recommend it!!

WAKABA FOODS Daily & Deli
Germany
11 months using the app
May 9, 2024

Amazing support, super detailed reports. Just the Best you need is this APP!

CandyBabe
Bulgaria
4 months using the app
February 11, 2022

This app fills in all of the gaps in Shopify reporting. Can't recommend enough and their support team is super responsive, fast and so helpful!

giggle
United States
About 1 year using the app
February 21, 2020

The app is great and the support is outstanding! Every time I had a question Jaba helped me right away. Thanks again! Saved me a lot of time.

TherapieWelt.de
Czechia
12 months using the app
December 1, 2021

very useful and customer service helps you out very quickly! they gave me an example of the perfect report according to my orders customization. it works really well!

Francine Hair Care
Italy
12 months using the app