MAPPY: Dealer & Store Locator

MAPPY: Dealer & Store Locator

Reviews (126)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this store locator tool for its effectiveness and customizability, noting it enhances customer experience by making it easy to find physical store locations. Features like bulk location import and Google API integration are particularly valued for expanding business reach. The app is also praised for its reliable performance and user-friendly interface. Support services are frequently highlighted for their responsiveness, with staff members like Jena and Jennie commended for their problem-solving skills.

July 14, 2023

Prompt, friendly and very helpful CS team. User friendly app and perfect for small to businesses who are starting to expand.

STAC(S)
Canada
3 days using the app
Tech Arms (by BSS Commerce) replied July 17, 2023

Thank you so much for your 5-star rating and kind words!

We’re really happy to hear that you appreciate our prompt, friendly and helpful customer service team, as well as our user-friendly app – it's perfect for small businesses that are starting to expand.

We truly thankful for your support.

May 29, 2023

Jena was a invaluable help. She helped me really quickly with my queries. Otherwise very easy and seamless set up

Ponchik Babies + Kids
Australia
1 day using the app
Tech Arms (by BSS Commerce) replied June 1, 2023

Thank you so much for the 5 star rating!

We are delighted to hear that our agent was an invaluable help and that our set up was easy and seamless. We appreciate your positive review!

May 9, 2022

Jinny and Van Hoan helped me customize this application for my site perfectly. With patients and communication, we were able to get the job done. It's always nice when a developer goes out of their way to make the application work perfectly for your site. This map was a huge upgrade over our replacment. Very happy with this app and support!

No Live Bait Needed
United States
21 days using the app
Tech Arms (by BSS Commerce) replied June 13, 2022

Thank you.

We hope that you will keep supporting our app in the long term. However, we cannot help you get the perfect satisfaction.

We've contacted with you via email for further assistance. Please check it out.

Cheers!

April 24, 2022

Although I had a bit of trouble getting the app installed and working on my site, the customer service provided by Jinny and the technical skills from Van Hoan were incredible. Jinny especially was incredibly responsive and helpful with every question I had throughout the process and they both worked tirelessly to assist me to get the app up and running. Very happy with both the app and the assistance provided.

aquadirect
New Zealand
15 days using the app
Tech Arms (by BSS Commerce) replied April 26, 2022

From BSS Commerce Team.

We are all happy that in the end, the problem was solved quickly. Hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

April 6, 2022

Gigi was very helpful in identifying my problem and providing the solution. The page is up and running with all the stores very efficiently. No complains at all.

Breeze For You
Malaysia
About 2 hours using the app
Tech Arms (by BSS Commerce) replied April 13, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

October 23, 2024

My Wife's Candles
United States
About 10 hours using the app
Tech Arms (by BSS Commerce) replied October 28, 2024

Dear My Wife's Candles,

Thank you for your kind words! 😊 We're thrilled to hear that you found our support team helpful and friendly. Your satisfaction means a lot to us! If you have any more questions or need further assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com. We're always here to help!