MAPPY: Dealer & Store Locator

MAPPY: Dealer & Store Locator

Reviews (128)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
November 4, 2024

Jena was so quick to help us fix our store locator issue. I really couldn't narrow down what the problem was, and she solved it in less than 5 minutes. Thank you!!

Cardiac Attack Coffee Co.
United States
3 months using the app
Tech Arms (by BSS Commerce) replied November 21, 2024

Dear Cardiac Attack Coffee Co.,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

October 21, 2024

The support is great: Jena replied quickly and found a solution. Thank you!

Nordheld
Germany
7 months using the app
Tech Arms (by BSS Commerce) replied October 28, 2024

Dear Nordheld,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

November 14, 2024

App is straightforward and easy to use. The support team is very helpful, quick to address questions and able to provide prompt resolution to any concerns. Thank you!

Estes Rockets
United States
9 months using the app
Tech Arms (by BSS Commerce) replied November 21, 2024

Dear Estes Rockets,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

October 29, 2024

Very good app, does exactly what we needed it to do. Support is the highest level (Special congratulations to Jena)

Zippo.bg - Официален онлайн магазин на Zippo за България
Bulgaria
7 months using the app
Tech Arms (by BSS Commerce) replied November 1, 2024

Dear Zippo.bg,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

November 9, 2024

I am extremely satisfied with the service I received from MAPPY! Even outside of office hours, Jena responded super fast to my emails to help me set up my Locator. Thank you so much!

San Olivo
Netherlands
9 days using the app
Tech Arms (by BSS Commerce) replied November 21, 2024

Dear San Olivo,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

July 30, 2024

We've been happy with this app. There were a few minor things that we worked out. Most importantly, because the customer service is fantastic. Any of our questions have been answered promptly. They are reliable and thorough. Its refreshing.

Topo Athletic Canada
Canada
Over 1 year using the app
November 2, 2024

Great little app to show off your dealers and re-sellers. Support is amazing also. Took care of our display issue very quickly. Highly recommended.

Athletic Body Care
Australia
8 days using the app
Tech Arms (by BSS Commerce) replied November 5, 2024

Dear Athletic Body Care,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

November 7, 2024

Exceptional support makes all the difference, and my experience with Jena was proof of that. From the moment I reached out, her response was impressively prompt, ensuring I didn’t have to wait long for assistance. Not only was her communication quick, but it was also clear and understanding, putting me at ease. Jena's expertise shone through as she efficiently assessed my issue and provided a solution that worked perfectly. It’s rare to come across support that is both fast and genuinely helpful, but Jena managed to do just that. A huge thank you for the outstanding help – it's truly appreciated!

Wonderchef
India
About 19 hours using the app
Tech Arms (by BSS Commerce) replied November 21, 2024

Dear Wonderchef,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

August 15, 2024

The app is very easy to navigate. I was having an issue to modify the text color, contacted the customer service and was offered a solution immediately. Recommended.

gb Baby
Malaysia
21 days using the app
July 23, 2024

The app does exactly what it says it does, and does it well. On top of that, any questions or problems that we've had along the way have been met with prompt and thorough customer service that has surprised us. We have worked with several agents - Jocelyn, Mabel, and others on previous tickets. The only thing to keep in mind is the time zones are much different, so you will need to wait for them to be in office.

illumino
United States
About 2 months using the app