MAPPY: Dealer & Store Locator

MAPPY: Dealer & Store Locator

Reviews (126)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this store locator tool for its effectiveness and customizability, noting it enhances customer experience by making it easy to find physical store locations. Features like bulk location import and Google API integration are particularly valued for expanding business reach. The app is also praised for its reliable performance and user-friendly interface. Support services are frequently highlighted for their responsiveness, with staff members like Jena and Jennie commended for their problem-solving skills.

October 21, 2024

The support is great: Jena replied quickly and found a solution. Thank you!

Nordheld
Germany
7 months using the app
Tech Arms (by BSS Commerce) replied October 28, 2024

Dear Nordheld,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

July 30, 2024

We've been happy with this app. There were a few minor things that we worked out. Most importantly, because the customer service is fantastic. Any of our questions have been answered promptly. They are reliable and thorough. Its refreshing.

Topo Athletic Canada
Canada
Over 1 year using the app
October 29, 2024

Very good app, does exactly what we needed it to do. Support is the highest level (Special congratulations to Jena)

Zippo.bg - Официален онлайн магазин на Zippo за България
Bulgaria
7 months using the app
Tech Arms (by BSS Commerce) replied November 1, 2024

Dear Zippo.bg,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

November 2, 2024

Great little app to show off your dealers and re-sellers. Support is amazing also. Took care of our display issue very quickly. Highly recommended.

Athletic Body Care
Australia
8 days using the app
Tech Arms (by BSS Commerce) replied November 5, 2024

Dear Athletic Body Care,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

July 23, 2024

The app does exactly what it says it does, and does it well. On top of that, any questions or problems that we've had along the way have been met with prompt and thorough customer service that has surprised us. We have worked with several agents - Jocelyn, Mabel, and others on previous tickets. The only thing to keep in mind is the time zones are much different, so you will need to wait for them to be in office.

illumino
United States
About 2 months using the app
August 15, 2024

The app is very easy to navigate. I was having an issue to modify the text color, contacted the customer service and was offered a solution immediately. Recommended.

gb Baby
Malaysia
21 days using the app
September 17, 2024

Best value software for the price. Jena helped me set it up and troubleshoot an issue quickly. Great customer service. Will upgrade to premium for sure.

Shilohboards
Canada
6 days using the app
Tech Arms (by BSS Commerce) replied September 19, 2024

Thank you so much, Shilohboards, for the 5-star review! We're thrilled to hear that you found MAPPY to be the best value and that Jena could assist you quickly. 😊 Your kind words motivate us to keep delivering great service! If you ever need further help, feel free to reach out via our live chat or email us at support-sbc-ta@bsscommerce.com. We’re always here to assist!

August 5, 2024

I needed a feature of the app changing. So I contacted the app, they replied in seconds (even though it was the weekend) and their team of developers changed the feature of the app that I had requested. 5 stars.

Finesse
United Kingdom
About 2 months using the app
August 23, 2024

I would highly recommend this app! Their customer service is top-notch. I installed the app without issue but wanted some adjustments made to remove some extra white space below the map. I reached out to their support team and they promptly fixed the issue without hesitation. It works perfectly now, and I could not be more pleased.

Signastyle Home
United States
2 days using the app
October 8, 2024

Easy to use and support were quick to respond to my query and find a solution

Xtratuf UK
United Kingdom
15 days using the app
Tech Arms (by BSS Commerce) replied October 20, 2024

Dear Xtratuf UK,

Thank you so much for your wonderful feedback! 🌟 We're delighted to hear that you found our app easy to use and that our support team was quick to assist you. If you have any more questions or need further assistance, please feel free to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.