Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
Edited October 21, 2022

App is good and does the job! I'm really happy about my choice of app and the possibuilities in it.
Furthermore, their support team is amazing - really skilled and helpful and willingly to get the job done without letting the customer wait for too long. They will help with all kind of requests and will do everything in their power to get you satisfied - a lot of customer services could learn from them. A big thank you to Jennie and Dinh Trong Linh for their big help and amazing service.

Kai Kristiansen & Friends
Denmark
Time spent using app: 3 months
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 6, 2022

We use this app to display a map of dealer and installers. Love the feature of being able to tag each store with a category so they can be filtered by the customer.

B2BFAB
United States
Time spent using app: 17 days
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 6, 2022

We started using the app a few weeks ago (after having tested different apps and not finding exactly what we were looking for) and are very happy with it. It’s free as we’re using our own API key, it’s highly customisable, and it works flawlessly! When we had a small issue we reached out to the support, who took on our issue super fast (shoutout to Jennie and Pham Van Hoan!) and found a solution. Overall we can only recommend going for this solution!

Lupi coffee
France
Time spent using app: 11 days
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 5, 2022

The app is very easy to use, and the support team quickly helped me with adjusting the app to my theme!

MadFishen
United States
Time spent using app: 4 months
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited October 6, 2022

Being a customer service week, I thought this would be the best time to write this review. My experience went from frustration to great, thanks to Jena and the developer Dinh Trong Linh. Jena has been kind, patient, and helpful for the last couple of weeks. Being on different continents meant that we were in different time zones. Still all questions I left and requests were addressed on time. Very happy that they offer customization at no extra cost. Dinh Trong Linh who worked on our site, did a wonderful job tweaking per the brief given. Two months in, Jena continues to check in. Why this app? The store locator page looks similar to the rest of the site, which is one of the big reasons we moved from the previous app. Having images/logos makes the page look great. One doesn't have to be a technician to use this app, there is a step-by-step guide to help. When in doubt or your stuck, there have excellent customer support to help out. I highly recommend this app to anyone looking for exceptional service.

Marini Naturals
Kenya
Time spent using app: 8 months
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited September 26, 2022

I first wrote in for some help on mass changes on all our locations, and got connected with Jena Nguyen who was more than helpful and friendly. Jena patiently helped to understand the issues I was experiencing, and took the extra time to advise better ways to improve the website. Biggest thanks to the developers Phung Viet Tung and Dinh Trong Linh who executed what I needed, and who went the extra mile to help us - the team's help was much appreciated!

Shake Salad
Singapore
Time spent using app: 11 months
September 22, 2022

I had an issue with doing a bulk import of store locations for our store locator and Jena was so helpful. Not only did they follow up multiple times to help me but also provided such great service. Thank you!

Tail Chaser Dog Brew
United States
Time spent using app: 3 months
September 9, 2022

Jena was super helpful in responding to my problems. Definitely an easy app to use. Would recommend to many.

Young King Hair Care
United States
Time spent using app: Over 1 year
August 22, 2022

Gigi and BSS Commerce provided quick responses and strong support to my questions where store addresses and map pins needed attention. This app is a good value and support has been strong.

Pure Flats LLC
United States
Time spent using app: 6 months
August 15, 2022

Great app, received some great support from Gigi as the supporter and Viet Trung as the technician. Have approached them twice for support and have managed to resolve my issue very quickly. Easy to use and price point is also very friendly, highly recommend. Would like to see further customization options in the future such as font colour, font choices and all in the future so we wouldn't have to contact support to change them when they don't fit our webpage theme.

Rainman
Malaysia
Time spent using app: 5 months