Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
April 24, 2023

easy navifation, this app works well, very good technical support - agent Jolie was very helpful, i found this app very useful for my beauty store

BOTANICAL GREEN LAB
United States
5 months using the app
BSS Commerce replied April 25, 2023

Thank you so much for your 5-star rating! We are delighted that you found our app easy to navigate, that it works well, and that you found our technical support team helpful. We are truly glad that you and your beauty store have found the app useful.

July 19, 2023

Jennie and Jena have been extremely helpful with fixing an issue we had where the map wouldn't automatically determine your location, they are always so responsive which makes a huge difference when everybody is so busy!

Gaia Baby Catalogue
Ireland
23 days using the app
BSS Commerce replied July 24, 2023

Thank you so much for your 5 star rating!

We really appreciate your kind words about our agents helpfulness and responsiveness. It makes a huge difference to us and we are glad that our efforts have been noticed.

Thank you again!

August 1, 2023

We had a great service, quick resolution. Jena is really dedicated to solve our issues.

Thanks again.

DIVINS nectars
Canada
8 months using the app
BSS Commerce replied August 7, 2023

Thank you so much for your 5 star rating!

We are delighted to hear that you had a great service experience with us, and that we were able to quickly resolve the issues that you had. We are incredibly grateful for your recognition of agent's dedication.

We do appreciate a lot your feedback!

June 7, 2023

Great and quick support. Jena gives you the right instructions or acts quick with development if there are any fixes needed. Also a user friendly dashboard!

Beside Rugs
Netherlands
About 2 months using the app
BSS Commerce replied June 15, 2023

Thank you so much for your positive review!

We are glad to hear that our agent gave you clear instructions and quick service when it came to development and fixes. We are also thrilled to know that our dashboard is user-friendly!

We sincerely appreciate your feedback and your support.

April 24, 2023

Great app, great support! Resolved my issues superfast. Super customizable and great navigation all through the app.

Carbone Store Panamá
Panama
Over 1 year using the app
BSS Commerce replied April 25, 2023

Thank you so much for your 5-star rating and kind words! We are so happy to hear that our app is great, our support is great, and that our app is super customizable and has great navigation. We appreciate your feedback and are glad that we were able to resolve your issues quickly.

August 11, 2023

This app is pretty easy to use, It's very simple to choose the main settings. But we don't have the option of formatting the "Store locator" page. The size of the map has an impact on the width of the other elements on the page, which forces us to go into the code to make corrections, but nothing optimal.

The technical support is perfect: very responsive, fast, and they explain in detail what they're doing, which is great.

Osmoz
France
10 days using the app
BSS Commerce replied August 18, 2023

Thank you for your rating!

We are delighted that you find the app easy to use and have had a positive experience with our technical support team. Your feedback helps us continually improve our app, and we appreciate your taking the time to share your thoughts with us.

November 17, 2023

This does not work on new shopify it seems.

BrickShell Cases
United States
15 minutes using the app
BSS Commerce replied November 19, 2023

Hi there,

This is Jonas from BSS Commerce. We are so sorry for the inconvenience that you were facing with our app.

In fact, our app can work with all themes. However, there are quite many themes on the market at the moment and with many customized theme, we will need to setup manually. This might be your case and that's why it wasn't working properly yet. OR you might haven't enabled embed app within your theme yet then the app wasn't working properly either.

If you can give us another chance by reinstalling the app, we will for sure prioritize your case and help you with all the setup to revise your experience with us.

In case you change your mind, don't hesitate to contact us via our Live Chat, at our email support-sbc@bsscommerce.com or WhatsApp +84 98 760 2961 / +84 86 201 4916 and our agents will be there!

July 18, 2023

The map is just what I needed. It displays the stores nicely and it's a better design than other apps and the customer service is top notch. They fixed my request very quickly. 5 Stars!

MonkVee®
United States
5 days using the app
BSS Commerce replied July 24, 2023

Thank you so much for the 5 star rating!

We are thrilled to hear that the map is just what you needed and that the design is better than other apps. It's great to know that our customer service is top notch and we were able to quickly resolve your request.

We really appreciate you taking the time to leave this review! Thank you.

July 5, 2023

Great app. We were looking for a simple to use, but great quality plug in to show fitting locations and this worked perfectly.

Rimblades
United Kingdom
13 days using the app
BSS Commerce replied July 6, 2023

Thank you for the 5-star rating!

We are delighted that our app provided you with the simple and great quality plugin you were looking for to show fitting locations. We really appreciate your kind words.

Thank you!

July 14, 2023

Prompt, friendly and very helpful CS team. User friendly app and perfect for small to businesses who are starting to expand.

STAC(S)
Canada
3 days using the app
BSS Commerce replied July 17, 2023

Thank you so much for your 5-star rating and kind words!

We’re really happy to hear that you appreciate our prompt, friendly and helpful customer service team, as well as our user-friendly app – it's perfect for small businesses that are starting to expand.

We truly thankful for your support.