MAPPY: Dealer & Store Locator

MAPPY: Dealer & Store Locator

Reviews (126)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this store locator tool for its effectiveness and customizability, noting it enhances customer experience by making it easy to find physical store locations. Features like bulk location import and Google API integration are particularly valued for expanding business reach. The app is also praised for its reliable performance and user-friendly interface. Support services are frequently highlighted for their responsiveness, with staff members like Jena and Jennie commended for their problem-solving skills.

May 22, 2021

Great app that helps us identify our dealer network very easily. The app developers have gone above and beyond to make changes to the app in order to provide us with some customizations that really work wonderfully. www.eqtuning.com/pages/store-locator for example :)

Equilibrium Tuning, Inc.
United States
10 days using the app
Tech Arms (by BSS Commerce) replied August 24, 2021

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

April 19, 2021

The customer service was very extremely helpful and willing to help me as efficiently as they could through both chat support and even scheduled video chat support. They quickly solve my problems and this app does exactly what I need it to do for my online store. Thank you BSSCommerce!

Forward Notion, LLC
United States
10 days using the app
Tech Arms (by BSS Commerce) replied August 24, 2021

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

November 16, 2022

We had issues trying to find the right store locator and making them work correctly. Once we settled on which one we were going to use (Dealer & Store Locator by BSS Commerce), Jena and the developer Dinh Trong Linh were able to provide great customer service and technical support. They were very responsive, and they quickly were able to resolve our issues in getting to display the map correctly.

ZongGlass
United States
9 days using the app
Tech Arms (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

July 1, 2021

We have distributors all over the world and this app is great to show where they are and how to contact them. It's easy to use and really powerful with a lot of different options. We needed some help getting it set up and the support staff were really helpful and quick to respond. We're very happy with the app and the support!

One Stop Systems
United States
8 days using the app
Tech Arms (by BSS Commerce) replied August 24, 2021

A great thanks from Gigi and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

July 18, 2023

The map is just what I needed. It displays the stores nicely and it's a better design than other apps and the customer service is top notch. They fixed my request very quickly. 5 Stars!

MonkVee®
United States
5 days using the app
Tech Arms (by BSS Commerce) replied July 24, 2023

Thank you so much for the 5 star rating!

We are thrilled to hear that the map is just what you needed and that the design is better than other apps. It's great to know that our customer service is top notch and we were able to quickly resolve your request.

We really appreciate you taking the time to leave this review! Thank you.

Edited January 25, 2022

Easy to install and config. Looks good too. Had a slight issue that altered some parts of the site but the customer service (Gigi) and Tech (Ta Cuong) were helpful and nice to deal with. I still give 5 stars with a suggestion to the developers to test the whole site before committing the code as sometimes a fix can create a bug somewhere else.

TailgateGear.eu
Italy
5 days using the app
Tech Arms (by BSS Commerce) replied January 26, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

October 13, 2023

Jennie was highly responsive and assisted in updating the Store Locator to match our store's appearance, including colours and typography. I'm very pleased with the app; it's a significant improvement over what we had previously, offering a wide range of customisation options. One important thing to keep in mind: if you need to make bulk updates to a list, it's better to download it first, add the additional stores, delete all the existing ones, and then re-upload. Re-uploading stores may lead to duplicate entries.

CUP O FLORA
Australia
4 days using the app
Tech Arms (by BSS Commerce) replied October 16, 2023

Thank you for your 5-star rating!

We are so pleased that you are enjoying your experience with the new Store Locator and appreciate your acknowledgement of our agent's hard work in getting the colors and typography just right. We truly value your feedback on the bulk upload process and will keep in mind your suggestion to use deleting and re-uploading stores to make bulk updates.

Once again, thank you for your positive review!

February 8, 2021

I enjoyed the app, they have really good customer support which is great!
They reply to emails really quickly which I love so when I'm having any issues they are sorted out so quickly. Definitively recommend them!

Clothing Junction
South Africa
3 months using the app
Tech Arms (by BSS Commerce) replied August 24, 2021

Hi from Steph of the team.

Thank you for your review and your patience so far although there are some hiccups.

Happy that everything works well now and you are satisfied with our dedicated support.

November 30, 2022

I chose Dealer & Store Locator because of the various map designs available and the price. I was able to customize the map to best match the look of my web storefront. Installing this app to my website was quick and easy as well. I had a little hiccup, but it was something that their customer support team was able to fix quickly. Jolie Nguyen and Pham Van Hoan specifically were a tremendous help and very pleasant to work with. I would recommend this app to anyone needing to add a store locator to their website.

Leashless Lab
United States
3 days using the app
Tech Arms (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

April 1, 2022

The app is very useful and easy to launch. The dashboard configuration is really friendly and it has everything we needed, I'm sure the fetaures it has could be really great to fit any kind of store. We totally recommend using the app! Also, the technical support was just great, Gigi and XuTho were really kind getting in touch with me and helping me during the installation. 100% recommended!

Georgie Boy México
Mexico
3 days using the app
Tech Arms (by BSS Commerce) replied April 13, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!