Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
November 16, 2022

We had issues trying to find the right store locator and making them work correctly. Once we settled on which one we were going to use (Dealer & Store Locator by BSS Commerce), Jena and the developer Dinh Trong Linh were able to provide great customer service and technical support. They were very responsive, and they quickly were able to resolve our issues in getting to display the map correctly.

ZongGlass
United States
9 days using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

July 1, 2021

We have distributors all over the world and this app is great to show where they are and how to contact them. It's easy to use and really powerful with a lot of different options. We needed some help getting it set up and the support staff were really helpful and quick to respond. We're very happy with the app and the support!

One Stop Systems
United States
8 days using the app
BSS Commerce replied August 24, 2021

A great thanks from Gigi and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Edited January 25, 2022

Easy to install and config. Looks good too. Had a slight issue that altered some parts of the site but the customer service (Gigi) and Tech (Ta Cuong) were helpful and nice to deal with. I still give 5 stars with a suggestion to the developers to test the whole site before committing the code as sometimes a fix can create a bug somewhere else.

TailgateGear.eu
Italy
5 days using the app
BSS Commerce replied January 26, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

November 30, 2022

I chose Dealer & Store Locator because of the various map designs available and the price. I was able to customize the map to best match the look of my web storefront. Installing this app to my website was quick and easy as well. I had a little hiccup, but it was something that their customer support team was able to fix quickly. Jolie Nguyen and Pham Van Hoan specifically were a tremendous help and very pleasant to work with. I would recommend this app to anyone needing to add a store locator to their website.

Leashless Lab
United States
3 days using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

February 8, 2021

I enjoyed the app, they have really good customer support which is great!
They reply to emails really quickly which I love so when I'm having any issues they are sorted out so quickly. Definitively recommend them!

Clothing Junction
South Africa
3 months using the app
BSS Commerce replied August 24, 2021

Hi from Steph of the team.

Thank you for your review and your patience so far although there are some hiccups.

Happy that everything works well now and you are satisfied with our dedicated support.

April 1, 2022

The app is very useful and easy to launch. The dashboard configuration is really friendly and it has everything we needed, I'm sure the fetaures it has could be really great to fit any kind of store. We totally recommend using the app! Also, the technical support was just great, Gigi and XuTho were really kind getting in touch with me and helping me during the installation. 100% recommended!

Georgie Boy México
Mexico
3 days using the app
BSS Commerce replied April 13, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

May 9, 2022

Jinny and Van Hoan helped me customize this application for my site perfectly. With patients and communication, we were able to get the job done. It's always nice when a developer goes out of their way to make the application work perfectly for your site. This map was a huge upgrade over our replacment. Very happy with this app and support!

No Live Bait Needed
United States
21 days using the app
BSS Commerce replied June 13, 2022

Thank you.

We hope that you will keep supporting our app in the long term. However, we cannot help you get the perfect satisfaction.

We've contacted with you via email for further assistance. Please check it out.

Cheers!

April 24, 2022

Although I had a bit of trouble getting the app installed and working on my site, the customer service provided by Jinny and the technical skills from Van Hoan were incredible. Jinny especially was incredibly responsive and helpful with every question I had throughout the process and they both worked tirelessly to assist me to get the app up and running. Very happy with both the app and the assistance provided.

aquadirect
New Zealand
15 days using the app
BSS Commerce replied April 26, 2022

From BSS Commerce Team.

We are all happy that in the end, the problem was solved quickly. Hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

April 6, 2022

Gigi was very helpful in identifying my problem and providing the solution. The page is up and running with all the stores very efficiently. No complains at all.

Breeze For You
Malaysia
About 2 hours using the app
BSS Commerce replied April 13, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!