Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
February 1, 2023

After you paid for the app, then you need to register a google API by yourself. the key point is that it will generate billing to pay again.
Such a cheat app, worse service. must remove it immediately.

EUNORAU ELECTRIC BIKES
United States
Over 1 year using the app
BSS Commerce replied February 3, 2023

So sorry for the inconvenience that you were facing with our app.

It was happening due to the change within our plan lately. But for old customers who have been using our app so far, we can again provide you the API Key to continue with the app.

If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

March 29, 2023

We've been using for over a year and it worked ok for a while but hasn't worked in 5 - 6 months and the support team has been useless. We have opened up multiple support tickets and can never get them to fix the issue. Bottom line is if you type an address in the store locator will not show you to closest store unless you increase the mileage bar to unlimited, then it shows every store in the country. Going to try and different app with better support.

Hoodoo Sports
United States
Almost 2 years using the app
BSS Commerce replied March 30, 2023

Thanks for your review!

We're sorry you've had a bad experience with our store locator and support team. We understand that the reported issue isn't ideal and we apologize for any inconvenience this may have caused. We would like to make things better for you.

Please feel free to reach out to us for further assistance.

July 27, 2021

So far we have been very happy with this app. The email support has been very responsive and helpful which is HUGE when using so many apps. Thank you!

Nupafeed® USA
United States
20 days using the app
BSS Commerce replied August 24, 2021

A great thanks from Gigi and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

April 1, 2022

On Shopify, you may find a variety of shop location applications. However, on a technological level, this software combines all benefits and even outperforms them. You may search by location or name, and, most importantly, you can assign tags to specific dealers such as Premium-Dealer to provide the customer a better idea of the dealer he is looking for. Taking into account their support, the cost-performance ratio is excellent: BSS's assistance is, as always, exceptional, both in terms of Gigi's quick communication and the highly competent technical level of Ta Cuong. We are grateful for their assistance and prompt comprehension of our needs! Last but not least, they assisted us with importing and optimizing our dealer data for our needs! I appreciate it!

Dread Extensions
China
18 days using the app
BSS Commerce replied April 13, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

October 6, 2022

We use this app to display a map of dealer and installers. Love the feature of being able to tag each store with a category so they can be filtered by the customer.

B2BFAB
United States
17 days using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

August 17, 2021

App is simply great. I’m a user with the free subscription and I can’t believe an app this good exists and is also free. Support is great too. Highly recommended.

Queen's Delight
Denmark
16 days using the app
BSS Commerce replied August 24, 2021

A great thanks from Gigi and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

December 1, 2020

I am a fan! The only free one I found on the App store that delivered what I was searching for: showing our clients where they can find our stores close to them and with enough opportunities to customize the map to easily suit every brand design. Also: super quick, kind and helpful support! Thanks Greetings from Germany,
Tim

BIRKENSPANNER
Germany
13 days using the app
BSS Commerce replied August 24, 2021

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

October 6, 2022

We started using the app a few weeks ago (after having tested different apps and not finding exactly what we were looking for) and are very happy with it. It’s free as we’re using our own API key, it’s highly customisable, and it works flawlessly! When we had a small issue we reached out to the support, who took on our issue super fast (shoutout to Jennie and Pham Van Hoan!) and found a solution. Overall we can only recommend going for this solution!

Lupi coffee
France
11 days using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

May 22, 2021

Great app that helps us identify our dealer network very easily. The app developers have gone above and beyond to make changes to the app in order to provide us with some customizations that really work wonderfully. www.eqtuning.com/pages/store-locator for example :)

Equilibrium Tuning, Inc.
United States
10 days using the app
BSS Commerce replied August 24, 2021

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

April 19, 2021

The customer service was very extremely helpful and willing to help me as efficiently as they could through both chat support and even scheduled video chat support. They quickly solve my problems and this app does exactly what I need it to do for my online store. Thank you BSSCommerce!

Forward Notion, LLC
United States
10 days using the app
BSS Commerce replied August 24, 2021

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.