Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
September 22, 2022

I had an issue with doing a bulk import of store locations for our store locator and Jena was so helpful. Not only did they follow up multiple times to help me but also provided such great service. Thank you!

Tail Chaser Dog Brew
United States
3 months using the app
June 25, 2021

Amazing customer service via email by Gigi, and really fast resolution of my issue! Also, love the app and love the monthly price!

Paris Success
Colombia
3 months using the app
BSS Commerce replied August 24, 2021

A great thanks from Gigi and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

December 8, 2022

Th Dealer and Store Locator app works well, especially with all the help from Jennie and Dinh Trong Linh who helped get it up and running. It is very easy to use and it automatically updates once you enter in a new location. There are a lot of options so you can customize the app based on your preferences. It allows us to easily show where our products can be found, along with their contact information and website to help raise awareness and drive sales to our dealers.

Altera Alpaca Store
United States
3 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

March 23, 2023

What a great app, with a fast and easy setup and a responsive and helpful support team. Thanks so much!

Kombat Boots
United States
2 months using the app
BSS Commerce replied March 24, 2023

Thank you so much for your five-star rating! We are glad you found the setup fast and easy and appreciate your recognition of our responsive and helpful support team. We really appreciate your support!

February 3, 2022

Had some trouble updating one of the pages, but Steph and Duong helped me out... and they were on holidays at the time, so very much appreciated.

C-pool
Canada
2 months using the app
BSS Commerce replied February 15, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 15, 2021

I was looking for a locator that would give me statistics on where people are looking for our product. Not only did this application give me that but I submitted suggestions to make my reporting easier and they implemented them within just a few weeks. TOP NOTCH SERVICE. Smooth running application that is both intuitive and functional. Customer service and development are "ON IT" and responsive to consumer needs.

Pravada Floors
Canada
2 months using the app
BSS Commerce replied September 15, 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited February 3, 2023

Great help from Jennie. App works as described so far

As you know there are a bunch of store locator apps on Shopify. However, this app combines all advantages and even tops that on a technical level. You can search by Location or name. And most convenient, you can use your own Google API key.
We had a few questions about the app and got quick support from the support team. The customer service was very extremely helpful and willing to help me as efficiently as they could through chat support. They quickly solve my problems and this app does exactly what I need it to do for my online store. Great app that helps us identify our dealer network very easily.

We will continue to use this app. Thank you again.

iGround Auto Gear Canada
Canada
About 1 month using the app
BSS Commerce replied February 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

May 23, 2021

I had an issue with the Api code and some styling so I contact support, they were really fast and helped me solving my issues. 10/10 I totally recommend.

Amelia Cosmetics Shop
Spain
30 days using the app
BSS Commerce replied August 24, 2021

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

February 17, 2022

I had a very positive experience with the customer service team, specifically Amber & Duong for the efforts to resolve my issue. Thanks!

Air-Weigh
United States
29 days using the app
BSS Commerce replied February 17, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

January 11, 2022

Had a few glitches when we first set this app up. I raised a support ticket which took a few days to be answered due to being the weekend and different time zones. However once it was looked at the issues was very quickly resolved. For us the extra info of where people are searching will prove invaluable to setting up new shops, so worth paying for the extra tier I probably would have given it 5 stars if it had worked first time

Utterly Rawsome Ltd
United Kingdom
Almost 2 years using the app
BSS Commerce replied January 16, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!