Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
February 10, 2023

Thank you Jolie Nguyen and Dinh Trong Linh for helping us set up the app! So far it works great and we appreciate the support we received during the set up process!

The Quince and Apple Company
United States
6 months using the app
BSS Commerce replied February 15, 2023

Thank you so much for the 5 stars! We are very pleased that you found the setup process with Jolie and Linh helpful and the app is working great. We really appreciate your support!

August 22, 2022

Gigi and BSS Commerce provided quick responses and strong support to my questions where store addresses and map pins needed attention. This app is a good value and support has been strong.

Pure Flats LLC
United States
6 months using the app
November 10, 2022

Jena Nguyen from the support team was super friendly and helpful when I reached out with an image loading issue, and was able to quickly identify what went wrong in my application. Her fast responses made it easy to plan our next steps to get the issue fixed. This is a great and easy to use app with free premium features if you configure your own API key! It also has amazing customization options, making it simple to create a beautiful store locator.

Kindred Cultures
Canada
5 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

January 24, 2022

We use this app across many of our sites, Gigi and the tech guy, Xu Tho are very responsive with any issues that I have had. Good service, happy to recommend.

ECHO Tools United Kingdom
United Kingdom
5 months using the app
BSS Commerce replied January 26, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

August 15, 2022

Great app, received some great support from Gigi as the supporter and Viet Trung as the technician. Have approached them twice for support and have managed to resolve my issue very quickly. Easy to use and price point is also very friendly, highly recommend. Would like to see further customization options in the future such as font colour, font choices and all in the future so we wouldn't have to contact support to change them when they don't fit our webpage theme.

Rainman
Malaysia
5 months using the app
October 5, 2022

The app is very easy to use, and the support team quickly helped me with adjusting the app to my theme!

MadFishen
United States
4 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

March 7, 2023

Thanks to Jena and the technician Dinh Trong Linh our issue was solved fast and professionally. I really did not think that they would solve my issue this fast (under 24 hours) and to be honest, it was kind of our fault that the issue even occurred, but they still helped us to resolve it and stayed super nice. The explained what went wrong and solved our chaos in the background. I am super grateful for the perfect support. I already recommended this plugin so often and it is always worth it. Just amazing. Thank you guys.

EcoMedicShop
Austria
4 months using the app
BSS Commerce replied March 9, 2023

Thank you so much for your 5-star rating! We are so glad to hear that our team member Jena and technician Dinh Trong Linh were able to help you solve the issue. We appreciate your recommendation and your kind words. It means a lot to us.
Many thanks!

April 9, 2021

The app is great and works perfectly well. Furthermore, the developer's customer service is outstanding (quick, friendly and reliable)

Jules & Gabrielle
France
4 months using the app
BSS Commerce replied August 24, 2021

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

April 27, 2022

Jinny as the supporter and Van Hoan as the technician It's always aggravating when you have to reach out for help with any app you have on Shopify and it is especially aggravating when the support team for that app is subpar. That was not the case I had yesterday. I was pleasantly surprised and really just excited that Jinny and Van Hoan were able to answer my questions and repair a slight technical issue I was having in just a few minutes. Best helped I have received with an app hands down! The store locator app has helped grow my distribution network dramatically this year so I'm glad the issue was worked out so I wouldn't have to start over with a different app.

CA Technologies USA
United States
3 months using the app
BSS Commerce replied April 28, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited March 29, 2022

We substituted another store locator app by BSS Dealer & Store Locator. As you know there are a bunch of store locator apps on Shopify. However, this app combines all advantages and even tops that on a technical level. You can search by Location or name and, most important to us, give tags for special dealers like Premium-Dealer to give the user an better impression of the dealer he is looking for.
The cost-performance ratio is outstanding, taking also into account their support:
The support of BSS is, like always, excellent, both on the fast communication track by Jinny as the supporter and XuTho as the highly skilled technician. We really appreciate their help and fast understanding of our requirements! Last, but not least, they helped us in importing our dealer data and optimized it for our purpose! Thank you very much for that, Steph and Duong!

07eins
Germany
3 months using the app
BSS Commerce replied December 26, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!