Overall rating Based on 34 reviews
Have been using this app for 1 month and so far it has been good. Dear systems is very robust and is able to support many integrations. Support is also good as all inquiries have been responded to within 24 hours.
De Beaurepaire Wines
We implemented the DEAR - Shopify integration recently, and so far, great! The integration was easy to implement, and the solution is easy to use. We now have visibility of all orders and inventory, from multiple channels, in one place. Having the automatic pull through has not only removed a tedious and time consuming manual process, but has reduced human error related to stock availability, customer terms, and fulfilment. We can also see sales performance across all channels in once place, helping us to make better business decisions.
Mr Simms Hk Limited
Dear systems has worked excellently for us with Shopify. We have 3 shopify stores and Dear helps us manage the inventory across all and warehouse smoothly and efficiently. It integrates well with sales and refunds and everything is updated instantly.
Really good system for the money. Helps good for complex bundles on my AR15 Parts site, AR15discounts.com
DEAR has allowed us to manage our inventory seamlessly for the first time ever. Our stock is now always up to date, we can manage our invoicing and production orders all from one place. The support offered has also been amazing, with easy to follow tutorials as well as quick email and phone support. Would highly recommend.
We've tried several inventories programs for Shopify and DEAR Inventory is by far the best. Our store has an extremely complex inventory so setup for us was a bit more difficult than it would be for the average Shopify user but every time we had a problem Josh was there to help us! Extremely happy we decided to give DEAR Inventory a try.
Pure Naturals And Organics
Great instructions and help. Have video tutorials for everything that you do but will also sit down and work with you and answer any questions. Set up has been a breeze.
After considering several inventory systems like Trade Gecko and Unleashed we finally decided on DEAR. Even before we signed up the support and help we got from Kevin at DEAR was amazing.
We had lots of questions over our trial period, which Kevin patiently resolved.
We are in the process of switching over shortly and am sure that experience then will be as good as it has been so far.
The integration with Shopify and Xero works really well!
As a small production company we have always struggled finding a system that works with us as our business grows. We have found that Dear is very user friendly and adapts easily to fit our specific brand. The support team has helped every time we need anything and they are always very quick and efficient with friendly positive attitudes.
We highly recommend this system to anyone looking to grow their business.
Mr Simms Wanchai
We migrated from Tradegecko to Dear Systems a few months ago, and have not looked back. Please see our review of Tradegecko for an idea of the frustration we had with them.
Dear Systems works well for our business. We have not had any major issues with the synchronisation process between Dear, Shopify and Xero, and when we have had small issues or queries, they have always been resolved very quickly. We actually even got to meet a Dear Systems expert in person, who was very friendly and knew exactly what the best solution was.