Delhivery ‑ Logistics Platform
- Pricing
-
Free to install. Additional charges may apply.
- Rating
- 1.8 (65)
- Developer
- Delhivery Pvt. Ltd.
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Grow your Direct To Consumer brand with Delhivery’s end-to-end logistics solutions
Deliver to India’s remotest corners with 18,500+ pin codes serviced via our 2900+ centers. Automate your entire shipping workflow across both domestic and international orders with one-click Shopify integration. With optimised solutions for faster and more reliable deliveries, you get assured COD remittance in 2 days. Integrate seamlessly across sales channels, reduce returns, and get COD remittance within 2 days. Get WhatsApp updates and a dedicated relationship manager for your service
- Automated shipping workflow with one click Shopify Integration
- Real-time shipment tracking and WhatsApp communication
- Increase deliverability using our RTO predictor and Address intelligence system
Languages
English
Categories
Pricing
Free
Free to install
Shipping rates start at Rs.30 per parcel excluding GST
All charges are billed in USD.
Reviews (65)
We have been shipping with Delhivery for the last 2 years. However, for the last one month or so, there have been a lot of weight discrepancies, and charges have been deducted from our wallet.
Also, at the time of delivery (or whenever there is any issue), we are not able to reach the local delivery center or the executives.
I have tried reaching out to customer care through tickets, but they have been constantly misleading and are in a hurry to close the tickets without providing any resolution. This has frustrated me to the point that we are planning to stop doing business with Delhivery.
I have also raised a complaint on the consumer forum regarding the harassment and the way this is impacting our business.
Worst app and worst service!
shipment status is not changing to "Ready for Pickup" no matter how many times we click "Add to Pickup". This isn’t the first time we’ve faced this issue. No response to the tickets, and there is no real person to talk to.
We’re sorry for the inconvenience caused. Our team has reached out and requested you to connect with us so we can check this live and get it resolved right away. We completely understand how important timely pickup updates are, and we’re here to make sure everything is working smoothly again.
Platform is good and the rates are good. Moved onto this from Shiprocket as there were many issues there but now we are starting to face the same issues here. Our customers are receiving different products from what we sent, There are different products coming in RTO. There seems to be some scam going on within the sorting team in their Hub and we the brand are facing customer abuse and tarnishing our name because of this. Only option is to raise tickets as AM who is assigned never picks up the call and is busy all the time.
Support
App support provided by Delhivery Pvt. Ltd..
Resources
Developer
Plot 5, Sector 44, Gurgaon, HR, 122002, IN
Launched
April 3, 2023
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