Delhivery ‑ Logistics Platform

Pricing: Free to install. Additional charges may apply.
Rating: 1.9 (58)
Developer: Delhivery Pvt. Ltd.

Grow your Direct To Consumer brand with Delhivery’s end-to-end logistics solutions

Deliver to India’s remotest corners with 18,500+ pin codes serviced via our 2900+ centers. Automate your entire shipping workflow across both domestic and international orders with one-click Shopify integration. With optimised solutions for faster and more reliable deliveries, you get assured COD remittance in 2 days. Integrate seamlessly across sales channels, reduce returns, and get COD remittance within 2 days. Get WhatsApp updates and a dedicated relationship manager for your service

Automated shipping workflow with one click Shopify Integration
Real-time shipment tracking and WhatsApp communication
Increase deliverability using our RTO predictor and Address intelligence system

Languages

English

Pricing

Free

Free to install

Shipping rates start at Rs.30 per parcel excluding GST

All charges are billed in USD.

Reviews (58)

Overall rating

1.9

Counts per rating level

26% of ratings are 5 stars
15
3% of ratings are 4 stars
2
5% of ratings are 3 stars
3
9% of ratings are 2 stars
5
57% of ratings are 1 stars
33

All reviews

October 29, 2025

Worst app and worst service!
shipment status is not changing to "Ready for Pickup" no matter how many times we click "Add to Pickup". This isn’t the first time we’ve faced this issue. No response to the tickets, and there is no real person to talk to.

Zytoon

India

5 months using the app

Delhivery Pvt. Ltd. replied November 8, 2025

We’re sorry for the inconvenience caused. Our team has reached out and requested you to connect with us so we can check this live and get it resolved right away. We completely understand how important timely pickup updates are, and we’re here to make sure everything is working smoothly again.

November 4, 2025

Platform is good and the rates are good. Moved onto this from Shiprocket as there were many issues there but now we are starting to face the same issues here. Our customers are receiving different products from what we sent, There are different products coming in RTO. There seems to be some scam going on within the sorting team in their Hub and we the brand are facing customer abuse and tarnishing our name because of this. Only option is to raise tickets as AM who is assigned never picks up the call and is busy all the time.

BioCollagen

India

2 months using the app

September 22, 2025

There is absolutely no way to talk to a real agent at Delhivery. For the past one week, there have been no pickups at all, yet every day we receive a false update saying “shipper not available” when we are very much at our location with shipments ready.

Their customer support only gives copy-paste responses without solving the actual problem. The web app is in a terrible state pickup requests don’t even show properly in the dashboard.

No proper escalation, no accountability, and no way to directly connect with an agent or manager. For a company of this scale, this level of service is unacceptable.

iylasilk

India

11 months using the app

Delhivery Pvt. Ltd. replied November 8, 2025

We’re really sorry for the experience you had and understand how frustrating that must have been. Our team has been making continuous improvements to the pickup and support process. If you ever face any issue again, please raise a support ticket directly from your Delhivery One dashboard — it immediately reaches the concerned team for quick resolution.