Overall rating
3.2
Counts per rating level
  • 38% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 33% of ratings are 1 stars
Edited November 25, 2023

Edit 2: So they have an option on their website to send shipment notifications to customers, but that is Delhivery's own email that is sent and not the Shopify default shipment email template. So, once you download this app your customers would no longer receive the default shipping email template from Shopify but would rather get it from Delhivery branded email.

Edit 1: Reducing it from four to two stars. The shipment email is not sent to the customer when the order is fulfilled by this App. This needs an urgent fix.

Decent but needs a lot of improvement. The order status doesn't sync properly most time. For instance, an order delivered two weeks back is still showing as "Out for delivery" on Shopify orders page. Hopefully they improve the app.

Nutrazee
India
4 months using the app
Delhivery Pvt. Ltd. replied September 12, 2023

Dear Nutrazee Team,

We are very sorry that you had a poor experience with us initially. We are glad to share that we have improved the product experience for our channel integration and now order-syncing and updates are real-time. Thank you for your valuable feedback.

Regards,
Team Delhivery One