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Pathetic service by delhivery. Pick ups are not done in time almost waited for 3 days for the pickup and not a single attempt or call was given by delhivery
I would give it 5 stars but I have one very big issue with the integration.
Everything works seamlessly except when I get a single order for multiple items and CoD for mode of payment.
When a customer places an order for more than one item and chooses the CoD option, on the Delhivery portal it shows only as one item with the whole amount of the order. So when I manifest the order I can only manifest one package (when I would need more than one package) with the total order amount as CoD amount to be paid. If you can fix this issue and let me make multiple packages with hyphenated order number it will be a great app and an even better integration.
App works the way it should. No problems in 1 month of usage
Giving 4 stars because finding difficulty to understand some features. Value for money ? indeed !!
Most idiot logistic partner with zero support!!’Do Not Integrate
We're experiencing delivery charge discrepancies with Delhivery Logistics, but we've received a positive response from the delivery team. They've committed to resolving the issue within 2-3 days, thanks!
Bahut hi bekaar hai ....mere hajaro rs kaat liye weight mismatch bata k ...customer service bhi nahi di ...koi btata bhi nhi hai kyu kaate pese....1kg weight k 3kg weight laga k charge kaat rahe hain ....kisi bhi claim ticket ka koi proper reply ...call support bhi available nhi h....
Worst delivery app...worst delivery app.....Lootere
Couldn't connect to website and no support from team
We'd like to apologize for your experience and we are sorry we didn't meet your expectations. We make an effort to improve our product & services. Currently, we can see your Shopify channel is connect to Delhivery One. If there are still any issues, please raise a support ticket on One and we shall be happy to assist.
great service
The support team is pathetic. They reply to a critical query after 3-4 days!