Reviews (110)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for setting delivery rates based on distance, crucial for local delivery. It offers flexibility with customizable delivery zones and integrates well with Zapiet's Pickup + Delivery app. The app supports complex shipping configurations without coding, making it user-friendly. Customer support is praised for being responsive and professional, ensuring smooth functionality and swift issue resolution, which is vital for business operations.
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Jessica was so great! Very quick to respond, helpful information, and stayed with me until the problem was resolved :) THANK YOU!
Hi Claudia,
Thank you very much for taking the time to leave such a lovely review for our Delivery Rates by Distance app!
It was wonderful chatting and assisting you to make sure that everything was up and working as expected.
If you have any other questions down the road, please do not hesitate to send us a message.
All the best,
Jessica
App works great on Shopify and the developer has great add-ons. Maria from support is fantastic anytime you need help.
Really appreciate the kind words! We’re happy to hear the app is working well for you on Shopify, and we’ll be sure to pass your shoutout along to Maria—she’ll love hearing this! Thanks, Sam
We were looking for an App that would specifically allow us to offer delivery to specific areas within our delivery range, without having to enter all of the zip codes we deliver to (which is thousands). We added weights to our products, to further define the delivery rate, which is such a cool feature. When we needed help with a workaround for a very specific delivery need, customer service replied quickly, and helped us helped us find a tailored solution. All customer service have been super-friendly and patient beyond what is expected. We are still using the App and benefitting from it every sale. No glitches, no coding required, etc. This was the perfect solution for our business. Don't hesitate to try this App!
Hi there,
Wow! Thank you for your glowing review! We're really happy that the app is helping you to keep things simple & allowing you to focus on what matters most.
Best wishes,
Bogi
This is an excellent app for charging delivery rates based on distance. I have been really happy with this app as well as the Zapiet Store Pick-up & Delivery app, they have allowed us to offer a lot of options and flexibility to our customers and stay competitive. Their customer service is also excellent, with fast response times and helpful explanations! Jessica helped me recently and was great! Everyone who has helped me at Zapiet has been professional and super helpful.
Thanks so much for the kind words! I’m really glad to hear the app and the Zapiet integration are working well for you. I'll make sure there is a huge shoutout to Jessica for doing an awesome job—I’ll make sure she sees this! We’re always here if you need anything. – Thanks Sam
A bit challenging on the installation, but Zapiet's support team is very patient and super helpful.
Thanks for the feedback! Sorry the setup was a bit tricky, but I’m really glad our support team could help guide you through it. We’re always here if you need anything down the road! – Thanks, Sam
Excellent customer support. App serves exactly what our shop needs for pickup and delivery services.
Thanks so much for the great review! We’re thrilled the app is meeting your shop’s needs for pickup and delivery. If you ever need anything else, we’re always here to help! – Thanks, Sam
We operate a local delivery service in a rural area, where we needed to create specific delivery rates for our customers. The app works perfectly for us and the customer service from the developers of this app are brilliant. They set the app up for us and have fixed any issues we've had along the way with lightning speed. Very impressed.
Hi Will,
Thank you very much for your lovely review!
I'm glad you enjoy using our app and that we have been able to help you out with setting up.
Have a great day!
Flora
The app does exactly what we were looking for, allowing us to set up a shipping zone by radius. Their customer service has been great and when I as struggling their team was there quickly and got everything working just right.
Thank you for the wonderful review! We’re so glad the app is working perfectly for your shipping zone setup, and it’s great to hear our team was able to help you get everything running smoothly. We’re always here if you need anything else! – Thanks, Sam
Super Application pour la livraison local. Parfait pour les boutique de fleurs
Bonjour Mathieu,
Merci beaucoup pour ton superbe avis! Je suis vraiment heureuse que Zapiet – Rates by Distance fonctionne aussi bien pour ta livraison locale, surtout pour une boutique de fleurs. Ça fait vraiment plaisir de savoir que l’application t’aide au quotidien.
Si tu as la moindre question ou si tu as besoin d’une aide supplémentaire, tu sais où nous trouver.
Bien à vous,
Jessica
Support team has been extremely helpful!! Managed to get my shop up and running in no time. Thank you team!
Hi there,
It was a pleasure to help you get your store up and running! Please reach out if you ever need help with anything else :)
All the best and have a great day!
Flora
