Reviews (125)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting store conversions and credibility by displaying clear, accurate delivery times. It features customizable dispatch days, cut-off times, and excludes non-delivery days, making it adaptable to various products. The interface is user-friendly and integrates smoothly with existing store themes. Performance-wise, it is reliable and does not disrupt merchant workflows. Customer support is highly praised for its responsiveness and effectiveness, particularly in customization and technical assistance, enhancing overall merchant satisfaction.

January 17, 2022

This app does exactly what I needed and it works very nicely. I really recommend it. Thank you so much.

KRISTALLBOX
Germany
11 months using the app
November 4, 2020

One of the best apps i found on the app store. very easy to set up and to enable, you can also create rules to use different delivery times for each products, what to say... just perfect and at a very reasonable price

Kruz736
Italy
11 months using the app
February 4, 2022

Much easier to set up than I expected. I have a lot of different suppliers with different shipping times, however, I was able to create custom rules for each one very easily. I also like the display style.

Monkey Bunks
Canada
11 months using the app
November 6, 2019

It does just what we needed it to do, I had an issue (operator error) with setup, but the developer offered quick support and resolved it. Thanks!

Lowbrow Customs, LLC
United States
10 months using the app
February 1, 2023

<<<

rvshopde
Germany
9 months using the app
October 10, 2022

Works perfectly. Fast response from support. Made some small custom changes without a problem. I would recommend this app to others.

Brunott Juwelier
Netherlands
9 months using the app
May 22, 2020

App should be simpler to setup, but it's not.

You have to setup a countdown that is "enabled" on weekdays, Sat, Sundays, and shows a "timer past cutoff." Then you go to another section to choose the delivery date where you set the "delivery lead time" in # of "working days." Then you choose the "dispatch days" by selecting each day of the week, and the choose the "active delivery days" by selecting the day of the week.

Does this sound intuitive? Sorry, but it's not. This app is a headache, and never seems to show the correct delivery date or cutoff.

KON-NICHI-WA MEAL KITS
Canada
9 months using the app
LAUNCHTIP replied May 23, 2020

Thank you for feedback. Delivery Timer, as featured on the App Store 2019 Staff pick, is setup in those stages as described. This is due to the fact that there are almost infinite combinations that a store can offer. We state clearly in the description that we offer support and assistance with any setup. In this instance I don’t see a request from your store on this occasion but we would have been more than happy to assist. If you do need help setting up, simply reach out to us through one of our many support channels. We also have a knowledge base here: https://www.launchtip.com/knowledge-base/

July 25, 2022

The app is brilliant. I've been using it for several months and have run countless repeatable A/B tests in that time which consistently show that sales increase when I have the timer visible on product pages. Support from Dan is absolutely first class and I'd recommend fellow Shopify store owners to try this app to see how it brings product pages to life and gives customers confidence that they're on an active website.

WPS Pet Supplies
United Kingdom
9 months using the app
December 12, 2022

Love this app, does exactly what it's supposed to and definitely increased my conversions. It tell you the exact date you will receive your item just like ebay and amazon!

PlushBrush
United States
8 months using the app
Edited January 24, 2022

Really handy app that has helped us with cart abandonment. Launchtip also offers speedy customer support, special thanks to Dan who helped us with a custom adjustment.

Dark Arts Coffee
United Kingdom
8 months using the app