Reviews (258)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its strong customer support, ease of use, and efficient label creation. They appreciate the quick and effective support team, straightforward setup, and seamless Shopify integration. The ability to easily create and print shipping labels is particularly noted for streamlining the shipping process. Additionally, the app offers helpful educational resources, such as videos and tutorials, which are beneficial for merchants with limited IT knowledge. Its free cost is also advantageous for small businesses looking to reduce expenses.

June 21, 2024

Super Service bisher. Nur zu empfehlen!

Harraa
Germany
2 months using the app
DHL replied July 25, 2024

Vielen herzlichen Dank für Ihre positive Bewertung! Wir freuen uns sehr, dass Sie mit der Post & DHL Shipping App zufrieden sind.

January 4, 2024

Excellent customer service, we were able to email with someone who understands the ins and outs of the app and was able to help us at lighting speed a few days before Christmas!! Thank you!

PEPPERMINT
Germany
About 3 years using the app
January 31, 2024

This app is easy to use and I have never encountered a problem. The support team is excellent and takes care of any issue right away if it arises.

Celtic Collections
Ireland
Almost 3 years using the app
December 13, 2023

We use this app from our 1st day with Shopify. It was easy to set-up, it works great. There were some things we needed to adjust and customer support is always very responsive, so far in 24 hours.

Donnerberg
Germany
8 months using the app
December 11, 2023

I'm a new seller and I can't figure things out on my own that quick. But the DHL support was quick to solve my problem and everything works! thanks to Herr Herwig Brunner :)

Kraftfinity Berlin
Germany
About 2 years using the app
June 11, 2024

Funktioniert wie es soll, Support super stark und sehr schnell – danke!

Willy Wolle
Germany
4 months using the app
DHL replied October 11, 2024

Herzlichen Dank für dein positives Feedback und das Kompliment an unseren Support.

January 10, 2024

Very good support. I had some problems and the support helped me a lot to fix the issues. Would be nice to have a overview of tracking for both Retoure and Sending inside shopify app.

Toyabo
Germany
11 months using the app
November 22, 2023

Works without any problems and is very practical. Customer service is very friendly and helps immediately. The app is more convenient than the website.

Sonja Bippus Jewellery
Germany
8 months using the app
February 6, 2024

Competent and friendly customer service. My problem was resolved very quickly. No complaints. Thank you very much!

Simply.Bike
Germany
Over 1 year using the app
June 12, 2024

Sobald man sich etwas reingelesen hat, ist fast alles selbsterklärend.
Bei technischen Fragen hat der DHL Tech Support super schnell und freundlich geantwortet und direkt eine Lösung gefunden.

GOODBOIS
Germany
6 days using the app
DHL replied October 11, 2024

Vielen Dank für die tolle Bewertung! Es freut uns, dass Sie mit der App zufrieden sind.