BIG Digital Downloads Products

BIG Digital Downloads Products

Reviews (776)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface that simplifies managing digital products like eBooks and courses. It ensures reliable and fast downloads, enhancing customer experience with seamless Shopify integration and customizable features such as download buttons and email templates. The support team is noted for being quick and helpful. The app offers a functional free version with scalable upgrades and is considered cost-effective with robust features.

November 21, 2023

Service client au top !

Blooma
France
3 days using the app
July 17, 2023

Buena app, pero con las últimas actualizaciones dejo de funcionar, tal vez incompatibilidad con el tema de nuestra tienda o shopify en general. Por otra parte, falta: versión mobile ya que no es funcional con shopify app, que se puedan borrar productos digitales porque solamente puedes cambiarlos pero no eliminarlos, que el mailing se pueda mandar una vez pagada la compra y no en proceso de pago ya que hay problemas de entrega (mas con las licence Key), traducción al Español.

CATÁLOGOS PAKAR
Mexico
3 months using the app
Penida replied July 19, 2023

Muchas gracias por su opinión. ¿Tiene un momento para enviarme un correo electrónico a hello@penidapify.com? He estado intentando ponerme en contacto contigo pero hasta ahora no lo he conseguido jaja

"pero con las últimas actualizaciones dejo de funcionar": Estoy 100% disponible para solucionar cualquier problema. Te he enviado un email, ¿puedes responderme para que pueda solucionar lo que no funcione? <3

"que se puedan borrar productos digitales": Añadí esta función hace unas 2 semanas. Puedo enviarte una captura de pantalla de dónde encontrarla si quieres :)

"que el mailing se pueda mandar una vez pagada la compra" en mi opinión esto ya es posible en la app pero es posible que no nos entendamos en este punto

August 7, 2023

Thank you very much for the fantastic app, which allows us to easily assign digital files to our products and send them to our customers fully automatically. The app is easy to install and immediately usable without much training time. The user interface is intuitive and easy to use. The layout can also be adapted to the Corporate Design of our store.

Excellent also the possibility to analyze the sales and downloads of the individual digital products. The upload speed also leaves nothing to be desired.

Overall, I am absolutely satisfied with the app and would recommend it without reservation. However, we did need support at one point. They responded immediately and resolved our issue to our utmost satisfaction.

Therefore, 5 stars with pleasure!

Perfectelements
Germany
3 days using the app
November 23, 2022

Everything I could wish for in a free app. Great customer service. From what I understand its a new app so they'll keep adding features that might convince me to upgrade.

Sassy Skins LLC
United States
3 days using the app
October 24, 2023

easy app

Luminar
United Arab Emirates
3 days using the app
March 7, 2024

Ottima e intuitiva :)

Hey Goddess
Italy
About 1 hour using the app
August 12, 2023

Good support which guided me to end up in the right place. If you wan't to sell e-books it's perfect. Just remember that you need a paying option to sell an unlimited number of books.

Grow Rich Guide
Sweden
2 months using the app
November 16, 2023

Great product, easy set up, and performs as described. Customer service was fast, polite, and professional. I recommend this for anyone looking to provide downloadable products or items that accompany your products. Great job with this one Leo!

Mexica Tiahui
United States
2 days using the app
January 4, 2023

Amazing support from Leo! I am truly a novice with online store set up and digital product configuration, and he was extremely helpful and patient! We chatted online multiple times and I learned more about the app each and every time. A great app - and just as important - great support!

lovetostitchwithlisaandsue
United States
2 days using the app
October 15, 2023

easy to use

Jess's Essentials
United Kingdom
About 2 months using the app