Overall rating
4.1
Counts per rating level
  • 60% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, customization options, and quick feature updates. They appreciate its badges, countdown timers, and automatic price adjustments, which have significantly boosted sales. The customer support is praised for its prompt and helpful responses. Merchants also value its seamless store integration, bulk discount handling, and sales scheduling capabilities. The free plan is a good starting point, and the automatic addition and removal of product tags during sales is noted for its convenience.

November 26, 2019

Ruined all the pricing on my store when I removed the app. I highly don't recommend risking your store by using this app. Plenty out there that is cheaper and won't mess up your entire store.

21Trendy
Thailand
1 day using the app
ProductEssentials replied November 26, 2019

I am very sorry for the inconvenience.

Unfortunately we are not able to change prices when the app is uninstalled, and I see you uninstalled the app while it was in the process of deactivating your discount. To reset the prices do the following:

1. Reinstall the app (temporarily).
2. Go to the Discount overview. The discount campaign status will show as Failed.
3. Press the deactivate button ("stop"-icon) and wait until it changes status from "Deactivated" to "Inactive".
4. Uninstall the app again.

Edited November 11, 2022

PLEASE DELETE YOUR SALES FROM MY STORE. I DELETED YOUR APP BUT THE SALES REMAIN, IT S A VERY BIG PROBLEM

ROSE BOX ROMÂNIA
Romania
About 16 hours using the app
ProductEssentials replied November 11, 2022

Update:

All sales have now been disabled from our side. Thank you for the cooperation :-)

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Hi there

I apologize for the inconvenience.

We would love to automatically remove discounts when merchants uninstall the app, unfortunately, our access is revoked in the second you press uninstall, so there is nothing we can do except ask for merchants to reinstall temporarily.

To deactivate the sales, do the following:

1. Install Disco (just the free plan).
2. On each active sale, press the Deactivate-button.
3. Wait for each sale to show an "Inactive" badge.

Now you can uninstall Disco again.

Please, in case you need any help, reach out to support@productessentials.app or write on our live chat in the app.

Best regards
John @ ProductEssentials

November 25, 2021

very easy to use.
The instructions are there to guide you especially if you are a new user like me.

Jaiyeecollections
United Kingdom
43 minutes using the app
November 23, 2020

Not easy to use, I cannot change the products, I cannot see how to change colors, Is so complicated I don't see how to edit anything

bloomcolombia
Colombia
About 3 hours using the app
ProductEssentials replied November 23, 2020

Hi

I am sorry to hear you found the app hard to use. You can change the colors of the countdown timer and announcement bar under the "Design" page. It is the button right next to "Create sale".

I am not sure what you mean when you say, you cannot change the products. However, you can easily change the product selection of a sale. Just deactivate the sale, press edit sale, change the products, and activate it again.

Please write me an email at support@productessentials.app and I will do my very best to help you out.

Best regards
John

July 12, 2020

J'ai essayé dans le passé, ce n'etait pas mal, je vais réessayé, et voir s'il m'intéresse toujours ou pas

F beauty
Canada
About 2 hours using the app
March 24, 2022

It ruined all the prices in my store. Strongly not recommend this one. How is possible that an app can do that?

Birot
Mexico
About 1 hour using the app
ProductEssentials replied March 24, 2022

Hi there

I apologize for the issue you experienced. Please reach out to us at support@productessentials.app so we can help sort out the issue for you.

Thanks

April 23, 2020

super application simple et intuitives je recommande a tout les dropshipper je l'utilise sur de nombreuse boutique

Esprit Pure
France
About 1 hour using the app
November 25, 2020

I deleted the app and now its literally stuck on my website. It definitely wasn't what I was looking for

Blu Labs
United States
About 1 hour using the app
ProductEssentials replied November 26, 2020

Update:
We have made a workaround that automatically removes any widgets when you uninstall the app. Discounts should still be deactivated before uninstallation, though.

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Hi there

Unfortunately, we are not allowed to make changes to your store when you delete the app. You deleted it while an announcement was still active for a scheduled sale.

To remove it, please reinstall the app, go to Settings and press "Uninstall snippets". This will remove any additions the app has made to your store.

Best regards
John

November 30, 2020

Nice app!! did exactly what i needed. Thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Le Luxe Straps
United States
2 minutes using the app
Edited February 7, 2023

Because within an hour I have tried selecting products and discounts
And when I wanted to edit, this told me that you have to subscribe to edit

kleopatramarkt
Germany
22 minutes using the app
ProductEssentials replied February 24, 2023

Hi there

Thanks for letting us know why you uninstalled. As shown in the app listing, the free plan includes 40 product discounts per month. So when your product selection exceeds that, we kindly ask you to subscribe to a paid plan. We even provide you a 14-day free trial.

I really wish you had reached out to us instead so we could have found a solution together.

Best regards
John