Disco: Flash Sales & Discounts , 99 reviews
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I like the app. But my suggestion is would you make the countdown to be visible in collection page and featured product? Not only in product page? Thank you!
Quiero darme de baja y no lo consigo, no me ha servido ni desinstalarla, me lo siguen cobrando todos los meses. ¿qué he de hacer para conseguirlo?
Hi there
You already uninstalled the app and cancelled the subscription on January 31, 2021. We have only charged you once, for the one month you had it installed.
You will not be charged again. In case you have anything to add, feel free to write us at support@productessentials.app
Best regards
John
I appreciate your customer service. The technical staff responded quickly and solved my problem effectively. Thanks a lot.
per il flash sale va bene, semplice veloce e di facile utilizzo. come piano gratuito potrebbe essere un pò più ricco.
Love the app. Should be free because its only a count down. Free for count down, charge for other features like text marketing.
Hi there
I am so glad to hear you like the app!
The countdown timer is actually already part of the free plan together with 40 products discounts.
Additionally, the paid plans provide:
- Unlimited discounts
- All announcement features
If you need further assistance, please reach out to support@productessentials.app.
Also, check out our how-to guides at https://productessentials.helpscoutdocs.com/
Hope you have a great sale!
John @ ProductEssentials.app
it is a nice app, but there is a major issue. It was set up with a discount, the discount did not apply on the product pages. I tried a few times. If you can solve this issue :) also a question, it says there is a free 40 product part. It doesn't say whether that's the 10 day free trial or can be kept free. I am uninstalling for now until i know. then perhaps we can resolve both questions. :)
Hi Michael
From our end everything looks OK. But I see you deactivated the discount. Did you do this after trying out the app? In any case, please shoot us a mail (at support@productessentials.app) next time you run a discount, then I will take a look.
Regarding your question to the free trial and free plan:
1) the 10 day trial includes unlimited usage free of charge (if you unsubscribe within 10 days),
2) the free plan includes 40 product discounts.
Have a great day!
John
I deleted this app and it is still on my website and it will not come off. It also has the wrong timing on the countdown which changed after I deleted the app.
Update:
We have made a workaround that automatically removes any widgets when you uninstall the app. Discounts should still be deactivated before uninstallation, though.
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Hi there
If you had written to our support mail, we could easily have fixed this for you.
The app is not allowed to make changes to your store after you delete it. It seems you deleted it while a sale was still active.
To remove it properly, please reinstall the app, go to Settings and press "Uninstall snippets". This will remove any additions the app has made to your store.
Best regards
John
I want to deactivate the discount, can't find a way. Going to uninstall. Not sure what else to do. Liked it otherwise.
Hi there
You deactivate the discount from the Discount overview by pressing the "Stop"-icon on the discount campaign.
Update: I see you have deactivated the discount now - please contact us at support@productessentials.app if you are still having issues, and we will help sort them out.
Thanks!
sales ended (automatically,) app still installed, because I see it says do not delete until all sales are deactivated.. pricing remained at the sale that ended, not the current sale, for all of my products..we are talking over 500 items marked at the incorrect ENDED sale price. download if you love wasting time fixing prices!
Hi
I am truly sorry for the experience you had using our app. This was an error on our side which happened in a specific edge case, that you were unfortunately affected by. We have fixed this now so it will not occur again in the future.
You should definitely not have to fix prices yourself. Please let us reset your prices by contacting us at support@productessentials.app
Apologies,
John
So this is a great app so far. However, I don't like how the discounts are used up so quickly. It really changes how you list things on your store. I ran my first 40 products through this trial on the FIRST item. There aren't 40 items even in stock. ARGH. So, unfortunately I am not going through with the trial. Not sure it's worth the cost.