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Hello, I’m trying to round discounted prices to the nearest full euro, for example 139.90€ with 20% discount should become 112€. I enter EUR 1.00 in the price rounding field, but after saving the rule it automatically changes back to EUR 0.99. Could you please confirm if rounding to .00 is supported, or if this is a bug?
BE VERY CAREFUL WITH THE FREE VERSION:
If you read the conditions of it, it says: `Post-Purchase Ad: Ad will be shown at the “Thank You” page`
The ad in question is a scammy looking clickbate banner that offers cash back for installing some other app. It has screaming pink color with no respect for the design of your store and the way it is worded seems to imply that this ad is coming from your store: "Your order is confirmed. You've qualified for a cash back on this €38.40 purchase!"
I used the app only a handful of times only to create bulk discount codes. I had no clue this was going on until one of my customers sent it to me complaining about it. Honestly, I was appalled to see it.
I think this is a highly dishonest way to advertise that is also damaging the store brand. Would have never installed the app, had I known this before.
A side note:
I've had some issues in the past while generating bulk discount codes that were supposed to have one use in total, but instead erroneously became one use per customer when a certain configuration was present leading to multiple cases of abuse.
I never addressed it, just learnt to avoid the specific combination of parameters that lead to this behavior. I hope they have fixed it by now.
On the good note, the support (Jasper) was helpful, quick and understanding.
Still one star for the unexpectedly horrendous ads.
Hi, glad to hear you had a good experience with customer support. Please note you were emailed twice about the single ad launched for free plans, this was to support the running costs of your free plan. If you wish to remove the ad you can upgrade at anytime. After 3 years of using the app for free we'd of hoped for a better review that reflects the value you've got from the app. Thank you
The support we got was horrible; we uninstalled the app as we never managed to get support to fix our issue. They kept on saying it was fixed, but it never was. Namely, we wanted to manage campaigns based on tags, and if we added tags to a product, it didn't get discounted like it was meant to be and it used to work, but they were never able to resolve that. I will not install another app by Amai....
Thank you for your feedback. Unfortunately, there is no direct method provided by Shopify API to immediately discount a product immediately if a tag is added into the products. That is why our app will use a workaround method to check on the changes on a 4 hour interval basis and update the discount accordingly therefore the discount will not be applied instantaneously when a new product is tagged and will need to wait for the next scan time. Other competitor apps does not allow this solution and require you to manually restart a sales rules instead. We hope this clarifies.
Un poco compleja la configuración, pero una vez configurada, y con pruebas antes de producción, la pusimos en el web y funcionó bastante bien! Es tener paciencia. Recomendada
I am not currently using this app. I found another discount app at an attractive price that is suiting my needs. However, the responsiveness from Amai's Support was great. May use them again in the future.
Thank you for your review and for using the app.
DO NOT USE!!!!!!
WHAT just happened!!!!!!!!!!!!! i published a sale and MANY products went for .95 cents!!!!!!!!! it seemed it was the second, third, fourth variant????? i turned off the sale and the damn prices were still ACTIVE so i published another theme AND THEY WERE STILL THERE i had to put ALL the items into draft
i am NOT happy. got ZERO SUPPORT, I MANAGED TO uninstall and have to go back to all my products and manually change the .95cents. worst experience ever. DO NOT USE
The Amai staff are very friendly and solved our issues quite quickly!
Thank you for your review and for using the app.
WOW!! App performs great. And the support team is outstanding. They are so quick to respond, so helpful and supportive. Made the setup and installation so easy and comfortable. Thank you so much
Very clear and simple app for setting bulk discounts.
Great support and easy to use.