Reviews (249)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in managing bulk discounts and sales, especially during busy shopping periods like Black Friday and Christmas. They appreciate the user-friendly interface that simplifies setting up discounts and scheduling sales. Features like customizable sale banners and the ability to schedule content changes are noted for boosting promotional efforts. The app is effective in handling large product volumes and changing prices directly, which is preferred over checkout discounts. Merchants also benefit from excellent customer support, the ability to automatically revert prices post-sale, and the flexibility to apply discounts at the variant level or to specific collections or products, enhancing revenue and streamlining sales processes.

Edited September 9, 2020

So far so good. A little confusing but I am getting the hang of it. Everything just seems a bit more complicated than it needs to be.

DeepSouthSmokers
United States
3 months using the app
Amai replied September 29, 2020

Thank you for your review. Do contact us should you require any assistance or guidance with the app.

December 31, 2017

Worked ok a couple of times, but more than once, completely screwed all of my pricing up! Took hours to fix!

Shop Sassy And Southern
United States
About 2 months using the app
November 24, 2017

Had some issues, I created them myself. I needed help and used the chat feature. I was frantic as my mistake was quite big and there was NO empathy at all from the rep. Its BF and I needed this to work. Got it all sorted but it would have been nice to speak to someone a little nicer. The product it self is great! Easy to use and my mistake was actually easy to fix. Just to bad CS so poor.

Ashley
www.antiquealchemy.com

Antique Alchemy
Canada
3 months using the app
September 27, 2019

The app makes setting up our sales so much easier. Works perfectly. Customer support is reactive and helpful

Vertigo time
Russia
3 days using the app
Amai replied October 1, 2019

Thank you! Making your life easier is our job ;)
Fell free to contact our Support team if you face difficulties, we are always glad to help!

July 30, 2020

this app is f.king fraud ! when you pass the 100 variants it automatically charges you with 21 dollars !! wtff

Coffee Gutta - The Route Of Coffee
Türkiye
About 1 month using the app
Amai replied August 2, 2020

Hi, as clearly mentioned in our app page that the Free Tier is available for first 100 variants only. There is also a an in-app counter to show how many variants was used before the app started charging. Should you have any further disputes on the billing, please contact us via support@amai.com and we can further explain to you in details.

May 29, 2019

FINALLY! Found this app to show my discounted prices on the product pages (rather than only at checkout), after trying a million other apps where it would have required coding or paying a lot of money. Great customer service too!

the hems
South Africa
3 days using the app
Amai replied May 29, 2019

Thank you for leaving your review. We're glad to hear that everything's going great- if you do ever come across any questions or concerns, please feel free to reach out to our support team for assistance, we'll be more than happy to help!

November 19, 2019

I have used other apps before but this app so far has the best set of features that we need. The only improvement it need is a better product search to look up products then I would definitely give it a five star.

All Tire Supply LLC
United States
About 1 month using the app
Amai replied November 20, 2019

Thank you for your feedback!
Glad to inform you that searching feature is working correct at moment, please check it :)
Don't hesitate to contact us if you need any assistance

Edited December 30, 2019

I purchased this app on their paid plan. At first it seemed to work well and i really like the features and how the discounts are shown right on the products. Sadly though my site started not loading. After contacting shopify they where able to figure out that when they disabled this app my site worked without problem. It took 3 days to have this figured out and have my site back to normal. That 3 days we had no sales at all because our customers couldn't even load our pages. So sadly we now cannot use this app. Be cautious if your site has issues that it is not caused by this app. We just don't have the time and ability to have our site shut down for days waiting for emails back and forth to figure it out.

Sunflower Bottoms
United States
About 1 month using the app
Amai replied December 31, 2019

We're sorry to hear that you've faced difficulties using our app and would like to find a solution for you.
Please respond to our contact us via live chat within the app, so we could check configuration asap.
Looking forward to your reply!

March 29, 2018

Grreat APP, easy to use and good customer service

Nikkia Joy Cosmetics
Australia
26 days using the app
February 26, 2018

Very easy to use very intuitive!

Lovecattrees
United States
2 days using the app