Reviews (251)

Overall rating
4.1
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to quickly set up bulk discounts across multiple products or collections, with a scheduling feature that allows for advanced sales planning. The app is praised for its ease of use, speed, and reliability, particularly during sales events. Merchants also appreciate the responsive and effective customer support, which aids in setup and troubleshooting.

November 23, 2016

This app has been great for my BFCM sale campaigns. A real time saver and super easy to use!

Nailcandi 2
United States
5 days using the app
Edited September 13, 2019

Has some bugs, and does not work properly, applied the discount percentage set by us twice on all our products, this happened multiple times.

RDKL-U
India
About 2 months using the app
Amai replied September 14, 2019

Thank you for your feedback. We're sorry that you've faced difficulties using our app and would like to fix it asap. Could you please let us know about bugs using more details? Please respond to our email or contact us via live chat, so we could rectify the issue immediately

March 13, 2019

Pricey and glitchy. Created a 'whole store' rule by mistake. Disabled it but when I created the correct new rule the system was hanging. Told by support that it would take up to 24 hours to clear the wrong rule and create the correct rule.

Savvy Row
United Kingdom
3 months using the app
October 20, 2020

This application is one of the best of its kind! I warmly recommend for automating bulk discoints and sales campain management!

Session Store
Finland
4 days using the app
Amai replied October 28, 2020

Thank you for the kind words and recommendation. We hope our app can assist you in converting more sales.

December 31, 2017

Worked ok a couple of times, but more than once, completely screwed all of my pricing up! Took hours to fix!

Shop Sassy And Southern
United States
About 2 months using the app
Edited September 9, 2020

So far so good. A little confusing but I am getting the hang of it. Everything just seems a bit more complicated than it needs to be.

DeepSouthSmokers
United States
3 months using the app
Amai replied September 29, 2020

Thank you for your review. Do contact us should you require any assistance or guidance with the app.

November 24, 2017

Had some issues, I created them myself. I needed help and used the chat feature. I was frantic as my mistake was quite big and there was NO empathy at all from the rep. Its BF and I needed this to work. Got it all sorted but it would have been nice to speak to someone a little nicer. The product it self is great! Easy to use and my mistake was actually easy to fix. Just to bad CS so poor.

Ashley
www.antiquealchemy.com

Antique Alchemy
Canada
3 months using the app
September 27, 2019

The app makes setting up our sales so much easier. Works perfectly. Customer support is reactive and helpful

Vertigo time
Russia
3 days using the app
Amai replied October 1, 2019

Thank you! Making your life easier is our job ;)
Fell free to contact our Support team if you face difficulties, we are always glad to help!

July 30, 2020

this app is f.king fraud ! when you pass the 100 variants it automatically charges you with 21 dollars !! wtff

Coffee Gutta - The Route Of Coffee
Türkiye
About 1 month using the app
Amai replied August 2, 2020

Hi, as clearly mentioned in our app page that the Free Tier is available for first 100 variants only. There is also a an in-app counter to show how many variants was used before the app started charging. Should you have any further disputes on the billing, please contact us via support@amai.com and we can further explain to you in details.

May 29, 2019

FINALLY! Found this app to show my discounted prices on the product pages (rather than only at checkout), after trying a million other apps where it would have required coding or paying a lot of money. Great customer service too!

the hems
South Africa
3 days using the app
Amai replied May 29, 2019

Thank you for leaving your review. We're glad to hear that everything's going great- if you do ever come across any questions or concerns, please feel free to reach out to our support team for assistance, we'll be more than happy to help!