Reviews (251)

Overall rating
4.1
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to quickly set up bulk discounts across multiple products or collections, with a scheduling feature that allows for advanced sales planning. The app is praised for its ease of use, speed, and reliability, particularly during sales events. Merchants also appreciate the responsive and effective customer support, which aids in setup and troubleshooting.

Edited November 24, 2021

This app is worthless, I tried the free 100 products which is misleading as if you are setting an active discount and then you changed the products your quota is gone! Also the app asked for an access to orders and customers information which is a big question mark?? Not only this, when you delete the app you will need to delete all codes that the app installed in your theme as it will mess with the collection page. Time wasting!

PORTRAIT MY PET
United Kingdom
About 1 hour using the app
Amai replied November 24, 2021

Thank you for your review. We tried to call you to explain in detail however we were not able to get hold of you. As mentioned in our pricing plans, the app page as well as the installation page, the free plan is for "FIRST 100 variants" and not 100 products as mentioned. There is also an in-app counter that mentions this as well. Do contact our support if you need more clarifications in regards to the billing or if you need a refund.

The reason why we request to access to orders which requires all the access you had mentioned is because we need it for our Analytics Report feature. Without the access, our app could not fetch any revenue related data for it. If you look at some other discount apps that does not has this features, they will not ask for this data. You can refer to Shopify's documentations here:

https://shopify.dev/api/admin-rest/2021-10/resources/order#resource_object

This is also stated in our privacy policy which is a requirement to agree on before installing the app. Also please note that our data protection is GDPR compliant and the access is in compliant to Shopify's procedures.

Please note that as mentioned in our FAQ you are required to click on the UNINSTALL button in-app before proceeding with uninstalling in at the Shopify Admin Panel. This is a well known Shopify behaviour that affect other apps as well. You can refer to the following for more information:

https://community.shopify.com/c/shopify-discussions/how-to-remove-the-code-of-app-from-shopify-theme-before/m-p/745680

Should you have any further inquiries, do drop us an email at support@amai.com. Thank you

October 19, 2019

Great app have only had on for one sale, bu the interface seems easy to use and great at discounting lots of products

Nurse Media Apparel
Denmark
About 1 hour using the app
Amai replied October 20, 2019

Thank you for your review. Much appreciated :)
Could you please specify about the reason you've left only 4 stars for our app?
Thank you in advance!

November 2, 2020

App fckup whole eshop - discount pending for deactivation couple of hours now with no response whatsoever. Terrible experience.

Rusty Nails Coffee Roasters
Czechia
About 1 hour using the app
Amai replied November 2, 2020

Hi, thank you for you feedback. According to our records taken from Shopify:
- You installed the app at 11.52am,
- First logged into the app at 11.55am
- Uninstall the app at 12.43pm which is less than an hour of use time.

May I know if you had try to deactivate the sales rules for another shop because the usage time for this store you are writing from is definitely not "a couple of hours" as claimed.

Should you require any assistance, we are glad to help. Kindly drop us an email at support@amai.com or contact us via the Contact Support link.

October 2, 2020

doesn't work, cant access dashboard. tried on a couple of stores. will contact staff for more details

IRVINS
Singapore
About 1 hour using the app
Amai replied October 4, 2020

UPDATE 06/10/2020: We had sent several emails and had tried to contact you via phone but there was no answer. We also had not received your support inquiry. Thank you.

Hi, thank you for your feedback. We had tried to call you several times on Friday and had left an e-mail message in regards to this matter and had yet to hear from you. We would like to look into this problem you are having as the Discount Manager should work right "out of the box".

May 11, 2020

didn't give me warning before charging and now I have to delete the app. Looking for a bulk sales app

Polkadots & Moonbeams LA
United States
About 1 hour using the app
Amai replied May 18, 2020

Thanks for your feedback and sorry for such inconvenience. We tried to contact you via email and over the phone but didn't receive any response yet. Please drop us a line at your convenience in order to discuss the situation. Thanks in advance! Hope to hear from you soon!

November 19, 2017

Disappointed that this app does not work with collections or "shopify smart collections" as they are known. Also does not work with pre-existing tags. Ouch!

I have *a lot* of collections and they are all made using tags/conditions.

Why is this app is charging $20/month? Seems overpriced for less functionality than other sales apps.

Red Beauty Textiles
United States
About 1 hour using the app
Edited November 3, 2021

Overpriced. Doesn't update product listings after changes, including filtering out archived and draft listings. Variants will be counted once the extension is activated. Deactivating the variant will not reduce the counter. Doesn't tell you how many variants you have selected when scheduling a sale; only product count.

Mona's Plant Accessories
United States
31 minutes using the app
Amai replied November 3, 2021

Thank you for your feedback. We thank you for the feedback in regards of filtering between archived and draft products. We had included that in our product roadmap to be implemented some time within the first half of 2022.

March 27, 2017

Terrible. Only after creating a sale did I see the warning that items with a "compare at" price will not be updated, and worse, after pausing / stopping the sale I setup, now all of my previous prices have been reset to the "compare at" price and all of the actual product prices have been removed / deleted with no indication of what the original prices were!

IMMEDIATELY UNINSTALLING.

Acehackware
United States
16 minutes using the app
August 19, 2017

Does not work with Smart Collections. Unfortunately that makes it useless for me. If you have a lot of products that you want to discount, this app is not for you.

Bohoblu
United States
20 minutes using the app
Edited January 17, 2024

We use this app for all of our scheduled sales and events, and love it! Support is excellent, the app is easy to use, and we've been able to have a lot of peace of mind surrounding scheduling sales and coordinating it with marketing efforts.

The Piaffe Shoppe
Canada
Amai replied June 9, 2021

Thanks! It's our pleasure to keep clients satisfied. Good luck to your business :)