Reviews (255)

Overall rating
4
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to quickly set up bulk discounts across multiple products or collections, with a scheduling feature that allows for advanced sales planning. The app is praised for its ease of use, speed, and reliability, particularly during sales events. Merchants also appreciate the responsive and effective customer support, which aids in setup and troubleshooting.

July 25, 2017

Great support and easy to use.

Pro Art Factory Direct
Australia
3 days using the app
November 29, 2018

I deactived the sale and deleted the app but now my prices are still discounted over a week later with new orders coming in. Mad because I am losing money on a sale that was only suppose to be for one day

StageReadyHair
United States
2 days using the app
February 26, 2018

Very easy to use very intuitive!

Lovecattrees
United States
2 days using the app
June 2, 2020

Quick Customer Service helped me with a problem I had. Thank you very much I really appreciate your help.

Matchboxmart
United States
2 days using the app
Amai replied June 5, 2020

Thank you :)
It's our pleasure to keep clients satisfied!

August 25, 2015

This is the slowest app ever. It has been running all day and has only updated a few items, some of them not correctly. Very frustrating.

Bel Viaggio Designs
United States
1 day using the app
Edited November 23, 2020

This app just completely screwed up my theme!! It had the products of top deals section actually showing live programming code, mirage of product images, yes a gallery of sale items would parade for a few seconds on top of black programming code. I was livid! Then I tried to remove that section, ok why when I am checking other places it had my products recommendations all wacky with more code ! Then I tried to just turn it off, ok why that dont work. Then I said hell with it and remove the app -- omg, it went worse -- now everything will stay on sale with no way to fix it. Tried to reach them thru chat but only a bot answers, then was able to connect but told that it had to go up to a higher level ?!! What, I have to go online... why now several hours later nothing ... So I tried to remove what I could found of their code, but nothing worked. This is a lesson to all of us struggling with little time and no extra money to waste is to back up / duplicate your theme. The one that was still had their code in it guess when it was dup after downloading their app. Rest assured, I WILL NEVER download their app again. I rather pay 100.00 month with the theme upgrades currently using which by the way I am getting so many features and easy peasy. But last night was the WORST, the only option available was me to fix it by redoing my whole site with a new theme and content!! Otherwise, it would be still sitting there with codes everywhere for visitors to see. You cant remove or take off the sales tag, nothing worked. I think their override of a complete store template conflicts with something and there is currently a bug virus in it and they need to put it hold on until further tests because people dont got time for downtime over an app that will shut everything down !! If I didnt just do something, I would be still sitting here waiting on their yesterday last message to be patience as they will get back to me with a next level expert. Huh-thats ok. smh.

MOLIAE Beauty
United States
1 day using the app
Amai replied November 23, 2020

Hi, thank you for your feedback. Upon checking your chat transcripts as well as our email correspondence, you chat message was received at 9.32pm (+8 GMT) and was replied at 9.35pm (+8 GMT). As there was no reply in the chat, we sent you an email 30 minutes later to follow up on this issue.

In our email message we did not ask you to look for a "higher up". We mentioned we had escalated your issue to our developers to further investigate. We had received your access at 11.15pm (+8 GMT) and when our developers accessed to it immediately after receiving access, the app was uninstalled.

We will contact you again to assist you in reverting the price back to the original as you had uninstalled before turning off the discount rules.

January 26, 2017

I think the app is an excellent complement to the countdown timer, and saves mr a lot of time in setting up my various sales. Great App!

Cat Supermarket
United States
1 day using the app
September 13, 2019

Install the application, create a campaign, which at the time of testing and after deactivation changed the price of all products, temporarily dismantled the application, to reconfigure my products, and results in a monthly charge for the plan unlimited, being never page for the use of this.

The application has a good appearance, with its configuration, however, due to the fact of charging without my authorization, it remains in bad appearance.

A charge of approximately 18 USD to change the price permanently your campaigns is not worth it

New Items Model
Mexico
About 17 hours using the app
Amai replied September 13, 2019

Thank you for your feedback!
Please note that the app works with product prices included in configured rules only, there're 100 free variants for discount in the app, after that you'll be charged, you can see that in the app's dashboard. Also, mind that we don't charge our customers straightly, they're charged by Shopify. Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to get more details to resolve this situation

Edited November 24, 2021

This app is worthless, I tried the free 100 products which is misleading as if you are setting an active discount and then you changed the products your quota is gone! Also the app asked for an access to orders and customers information which is a big question mark?? Not only this, when you delete the app you will need to delete all codes that the app installed in your theme as it will mess with the collection page. Time wasting!

PORTRAIT MY PET
United Kingdom
About 1 hour using the app
Amai replied November 24, 2021

Thank you for your review. We tried to call you to explain in detail however we were not able to get hold of you. As mentioned in our pricing plans, the app page as well as the installation page, the free plan is for "FIRST 100 variants" and not 100 products as mentioned. There is also an in-app counter that mentions this as well. Do contact our support if you need more clarifications in regards to the billing or if you need a refund.

The reason why we request to access to orders which requires all the access you had mentioned is because we need it for our Analytics Report feature. Without the access, our app could not fetch any revenue related data for it. If you look at some other discount apps that does not has this features, they will not ask for this data. You can refer to Shopify's documentations here:

https://shopify.dev/api/admin-rest/2021-10/resources/order#resource_object

This is also stated in our privacy policy which is a requirement to agree on before installing the app. Also please note that our data protection is GDPR compliant and the access is in compliant to Shopify's procedures.

Please note that as mentioned in our FAQ you are required to click on the UNINSTALL button in-app before proceeding with uninstalling in at the Shopify Admin Panel. This is a well known Shopify behaviour that affect other apps as well. You can refer to the following for more information:

https://community.shopify.com/c/shopify-discussions/how-to-remove-the-code-of-app-from-shopify-theme-before/m-p/745680

Should you have any further inquiries, do drop us an email at support@amai.com. Thank you

September 27, 2019

The Bulk Discounts & Sales Scheduler is fantastic. The app makes life easier when dealing with plenty of sale items on my website. The sales price will revert to normal price after campaign finished automatically. Recommend!

Kidsmas
Italy
About 3 hours using the app
Amai replied October 1, 2019

Thank you for your feedback, we really appreciate it! We are just happy that you've found our app useful. Hope it saved you much time that you've spent with your family and friends insead of configuring your upcoming sales ;)