Reviews (101)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and efficient customer service, noting quick issue resolution and effective communication. It integrates well with Shopify, automating inventory and order processes, saving time and reducing errors. Features like bulk editing and advanced filtering help scale operations. The wide product selection, transparent pricing, and fast shipping enhance customer satisfaction and profitability.

March 15, 2022

Doba is a good app but needs some changes. I have had trouble importing product. I was able to use Doba free for a little bit but during this time I had a lot of trouble with importing items. Also had to remove thousands of products because some only partially imported.

Shoppin' With Me
United States
7 months using the app
Doba Dropship replied March 15, 2022

Thank you for your feedback, and we apologize that you didn't have a great experience during your trial.

If you have are interested in giving Doba another shot, we would be happy to offer you an additional 30 day trial along with our customer support calendar link that will allow you to book a training with a representative to go over exporting, importing and listing to ensure that all error or issues are handled on the call or escalated to the tech department.

Please feel free to contact our online customer service or email to help@doba.com directly.

Have a nice day!

Doba Customer Success Team

March 3, 2023

Doba is easy to use. You have to read the instruction and or watch the tutorial videos. Its kind of selfexplanatory if you do a little research and if you google how to fix an issue if you get stuck it will come right up. Its expensive but in the first week i did get a big sale. I dont like that there are no telephone numbers to speak to anyone . Doba should allow a certain amount of calls per day starting in the morning until there agreed upon amount of calls are reached, then make chat and email available for the rest of the day then everbody can be happy.

The Lovely Hen
United States
17 days using the app
Doba Dropship replied March 7, 2023

Hello The Lovely Hen,

Thank you so much for taking time to post your review. My name is Whitney and I am the Head of Operations and Business Development here at Doba.

I am very happy to hear that you are enjoying the business you are doing with Doba! I would like to let you know that we do have a phone number to contact our agents, along with a calendar link you can use to schedule a set time to be called by one of our agents and have a 1x1 training with!

Our customer service department is open Monday - Friday from 7am to 5pm MST. You can contact us via

Phone: 801.682.4666
Email: Help@doba.com
Chat: Within your Doba account
Or you can schedule a call with us through this link: https://meetings.hubspot.com/whit-hopkins/doba-customer-service

I hope that this helps you!