Reviews (815)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer communication and conversion rates, especially with features like abandoned cart recovery. It allows for direct WhatsApp communication, automated order messages, and customizable popups, and is noted for its easy integration with Shopify and straightforward installation. The free version is also effective. The customer support team, including 'Or', 'Orr', 'Fakhrul', 'Pedro', and 'Tamir', is frequently commended for their responsiveness and professionalism, contributing positively to business growth.

February 7, 2024

Love this app. Has definitely boosted our conversion rate. Have been having very insightful chats with our customers too, so it's proving a valuable tool beyond just customer support and conversions!

Jawda Islamic Store
United Kingdom
9 days using the app
December 14, 2023

✴️✴️✴️✴️✴️
I downloaded many whatsapp chats previously, and they werent working properly. But with the dondy whatsapp chat i had no problems with the set up. Its working properly and people can contact me. I can only recommend it for any shopify users!

G4
Germany
17 days using the app
January 3, 2024

Chaty made it unbelievably easy for our customers to get in touch with us through multiple messaging services— including WhatsApp, Messenger

Not only was it done in the time it would take to pour a glass of water, their customer support has been nothing short of amazing (thank you, Dandy!).

If you're looking for a way to make it easier for website visitors to contact you, I can't think of a better solution out there.

Goodies & Jollies
Pakistan
3 months using the app
April 17, 2024

Quick and simple set-up and after submitting a question about visibility of the button on mobile, Orr really had a quick solution. Thanks!

Verfbrouwerij
Netherlands
27 minutes using the app
January 3, 2024

really good app, you can add WhatsApp icon to get more trust and help your customers with their issues ✔

Arhboo
United Arab Emirates
About 1 month using the app
December 30, 2023

Perfect WhatsApp marketing and support platform! Help me with sales :)

UAE UNIVERSE SHOP
United Arab Emirates
About 2 months using the app
November 8, 2023

Great app and really good and helpful support. Everything works as expected, no complaints. It could be better if there was an interface for automated messages, but everything can be done with customer support on their WhatsApp.

Anbu Clothing Brand
Serbia
7 days using the app
January 5, 2024

Free plan, easy to use and great Support Service. Dont know much about the other Plans but will definitley look for it in the future. For anyone who´s looking for Chat Service on their website, you´re on the right place!

Laws Customs
Germany
1 day using the app
November 16, 2023

Easy to use, you should try it, I was able to close some sales

The rich girl lifestyle
Barbados
About 1 month using the app
November 17, 2023

Dondy is like the superhero of WhatsApp for businesses! It's a total game-changer, letting you chat and market all in one place. Super easy to use, keeps things organized, and it's like having a personal marketing sidekick for your business on WhatsApp. Love it!"

Munchcase
United Arab Emirates
8 days using the app