Reviews (815)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer communication and conversion rates, especially with features like abandoned cart recovery. It allows for direct WhatsApp communication, automated order messages, and customizable popups, and is noted for its easy integration with Shopify and straightforward installation. The free version is also effective. The customer support team, including 'Or', 'Orr', 'Fakhrul', 'Pedro', and 'Tamir', is frequently commended for their responsiveness and professionalism, contributing positively to business growth.

April 21, 2023

Very good app! Easy to use, simple, and deliver everything you need. Also have a great support. Highly recommended!!!

Rio de Loja
Brazil
About 1 year using the app
March 16, 2023

Sí recomiendo esta aplicación, es gratis y es fácil de usar e implementar para nuestra flamante tienda de Shopify; no me tomó mucho tiempo configurar, considerando que soy nuevo en esta plataforma, soy de Ecuador.

ecuaoasis
Ecuador
About 1 year using the app
Dondy replied March 20, 2023

¡Muchas gracias por la revision! Estamos aquí para ofrecerle el mejor producto.

July 16, 2023

Great support and easy installation. The app is as easy as 1-2-3 and the tech team support answers queries in an instant

Meat House
United Arab Emirates
About 1 year using the app
April 27, 2023

Ótimo app!! A versão gratuita já atende às minhas necessecidades.

Estou satisfeito com ele!!!!!!!!!!

Atitudefeminina
Brazil
About 1 year using the app
Dondy replied April 30, 2023

Muito obrigado pelo gentil feedback!
Isso mesmo, nosso plano gratuito também é um excelente plano que atende as necessidades de muitas lojas.

April 17, 2023

Easy setup, great service, costumers like it when they can immidietly the answers and it’s very intuitive for costumers-
I have an online shop 9 years
I use a lot off apps in my store-
This one is really highly recommended - I got new sales from this app!
It will scale up your sales and you can use the costumers you get from that app to remarketing!
Very good app to get more sales from costumers.

Sharagan
Israel
About 1 year using the app
Dondy replied July 1, 2023

Thank you so much for your amazing feedback! We are happy that the app helped you get more sales and that it stands out above all the apps you have tried so far. Dondט invests huge efforts to be first place for its customers!

June 22, 2023

Great app and great customer service 100/100. I was having some trouble installing the app and without asking for help instantly someone from dondy contacted me to help.

THE REAL GREEN
Mexico
About 1 year using the app
September 21, 2023

perfect app for WhatsApp cat and this app can do many more task

woodenpillar
India
About 1 year using the app
August 1, 2023

Perfect app to have questions from our customers by Whatsapp. Their customer service is really helpful and fast. Thank you

Magic Dynamic
Türkiye
About 1 year using the app
March 28, 2023

Very Very easy to use. I highly recommend it to all shopify store owners. It’s a very easy to use and nice for your customers to reach you.

WORTHY PRINT
United States
12 months using the app
Dondy replied March 28, 2023

Thank you for your review! We've worked hard to give you the best user experience.

September 13, 2023

The app works great, easy to install and use. There is a free version that covers my needs

Kubay Carbon Company
United States
12 months using the app