Reviews (815)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer communication and conversion rates, especially with features like abandoned cart recovery. It allows for direct WhatsApp communication, automated order messages, and customizable popups, and is noted for its easy integration with Shopify and straightforward installation. The free version is also effective. The customer support team, including 'Or', 'Orr', 'Fakhrul', 'Pedro', and 'Tamir', is frequently commended for their responsiveness and professionalism, contributing positively to business growth.

July 4, 2023

Very Simple and Effective. A must in any store. The bottom is well placed and looks very clean in the store!

My Store
Brazil
5 months using the app
July 29, 2023

an amazing for increase the fast responses to the clients. It's the key to increase the trust and for resolving questions

Saint Venik
Chile
5 months using the app
August 20, 2023

I've been using the "Dondy: WhatsApp Chat" widget on my Shopify store, Juo India, and it's been a game-changer. This widget seamlessly integrates WhatsApp into my site, making customer communication a breeze. The customization options are a plus, and I'm consistently providing faster responses to customer queries. Kudos to the Dondy team for this brilliant tool!

Juo India
India
5 months using the app
March 28, 2023

So far so good and highly recommended. The app developer Or is so nice and helpful.

DONBABLIC
United Arab Emirates
5 months using the app
Dondy replied March 28, 2023

Thank you very much for the kind feedback. We put our professionalism and customer service first.

August 14, 2023

works perfectly how i wanted to. when you click the whatsapp icon it opens automaticaly the whatsapp app to the person i wanted to

Algarve Private Transfer
Portugal
4 months using the app
March 28, 2023

Very easy to use. I highly recommend it to all shopify store owners. It’s a very easy way for your customers to reach you

Spiceurlook
Nigeria
4 months using the app
Dondy replied March 28, 2023

Thank you for your kind words. We appreciate you enjoy our app!

May 23, 2023

Great App, easy to install and it gives me a better professional touch on my e-commerce page. And I needed to ask some information they have been kind and really fast to answer.

Panzano Furnishings
Italy
4 months using the app
Dondy replied July 7, 2023

Thank you very much for your kind response. We make sure that our customers enjoy the application and get the most out of it. An excellent application as well as the relationship with our customers and their satisfaction is above all!

August 3, 2023

App molto semplice da utilizzare e utile per interagire con i clienti. Assistenza clienti efficiente e gentile. Consigliata

Esse Secret Boutique
Italy
4 months using the app
May 26, 2023

Amazing app - Very good support team! thank you very much!!!!!!!!!!! The app is great in all means ! has a lot to offer and help

branda
Israel
4 months using the app
August 1, 2023

App works great. No problems, easy installation and good customer support. Just an easy whatsapp button is all you need.

Wingfoil IJsseldelta
Netherlands
4 months using the app