Reviews (893)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction through direct communication via WhatsApp. It seamlessly integrates with Shopify, enhancing ordering and customer service with features like automated messages and real-time responses. Merchants report increased order values and improved management of abandoned carts. They praise its user-friendly interface, reliable performance, and responsive, professional support.

May 5, 2023

Great App! Very good customer support! Easy to set up! And bring a lot of new sales to my store

leaguerift
Kuwait
9 months using the app
November 17, 2023

Dondy is like the superhero of WhatsApp for businesses! It's a total game-changer, letting you chat and market all in one place. Super easy to use, keeps things organized, and it's like having a personal marketing sidekick for your business on WhatsApp. Love it!"

Munchcase
United Arab Emirates
8 days using the app
April 6, 2023

Very easy to integrate!
Looks clean!
This will help engage more customers since it’s easy to use.
I highly recommend it..

Moor Gears
United States
9 months using the app
Dondy replied April 8, 2023

Thank you very much for your feedback! We took care of a clean look and an excellent user experience so that you can fully enjoy the application.

April 19, 2023

Very simple to install and configure this application, perfect operation. He does what he has to do quickly! ADVICE!

LUMINANCE SHOP
Italy
9 months using the app
May 23, 2023

It's a great app that's simple to install and offers my e-commerce page a more polished appearance.And when I needed to ask them a question, they were gracious and responded quickly.

antiquecut
India
8 months using the app
August 26, 2023

Very clear and effective tool, very easy to use, all the integration with Shopify its very easy to understand 100%.

PetVenture
Mexico
8 months using the app
November 8, 2023

Great app and really good and helpful support. Everything works as expected, no complaints. It could be better if there was an interface for automated messages, but everything can be done with customer support on their WhatsApp.

Anbu Clothing Brand
Serbia
7 days using the app
September 5, 2023

Um dos melhores App de whats que ja utilizei. The Best App Ever.

Smart Rocket
Brazil
7 months using the app
August 30, 2023

This app has saved me a lot of trouble. I was having a hard time offering my customers a way to communicate with me easily. Through this app, it gives them confidence to deal with me personally, and the best part is it's free. Very easy to install and connect.

RugCraze.shop
Belgium
7 months using the app
Dondy replied September 1, 2023

Thank you for your amazing review. We are so happy we could help you that much with your business. We will always do our best to give our customers the best app in Shopify!

July 13, 2023

This is very nice Whatsapp widget for Shopify, seamless integration process and friendly customer service. I highly recommend this app.

Noura Closet
Sri Lanka
7 months using the app