Reviews (872)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer service via direct WhatsApp communication, noting improved response times and customer satisfaction. It's praised for easy installation, a user-friendly interface, and customizable messaging options. The app is recognized for its reliability and effectiveness in managing inquiries and recovering abandoned carts. The support team, including Or, Fakhrul, and Pedro, is commended for their quick and helpful responses. Merchants appreciate how the app boosts customer engagement and sales funnel efficiency.

March 28, 2023

I'm using this app! I liked it a lot, I found it easy to use. It's working great in my store and helping with customer support!

HY Shopping
Brazil
About 1 month using the app
Dondy replied March 28, 2023

Thank you very much! We are glad our app is helping your store!

August 11, 2023

todo bien,sencillo y fácil..........................................................................

ezzentials
Spain
About 1 month using the app
Edited July 6, 2023

"Dondy is a must-have tool for Shopify store owners. The WhatsApp widget seamlessly connects with customers, improving engagement and satisfaction. The abandoned carts feature helps recover sales by sending automated reminders. Easy to set up and customize, Dondy provides valuable analytics for data-driven decisions. Highly recommended for boosting conversions and enhancing the shopping experience."

ROYAL PROFESSIONAL
United States
About 1 month using the app
Dondy replied July 7, 2023

We are so happy to read your review! Efficiency and simplicity plus excellent customer service are the values we adhere to. Our abandoned cart tool is indeed very powerful in getting more sales and we are so happy it helped you! Huge thanks.

September 2, 2023

Très bonne application, il fonctionne très bien, pas de prise de tête, configuration en moins d'une minute ! Merci !!

Revive Body
France
About 1 month using the app
July 16, 2023

good app and the utilization is amazing even the interface is also amazing i prefer to download and inegrate

8 hours world
India
About 1 month using the app
April 7, 2023

Easy to use and looks great! Nothing I had problem with and fast setting is bonus too! I can only recommend

Pet lovers
Czechia
About 1 month using the app
Dondy replied April 8, 2023

Thank you very much for your kind feedback! We took care of a design that will look great and a quick setup!

May 5, 2023

Excelente. Uma APP fantástica simples e bastante funcional. Uma grande ajuda para impulsionar o seu negócio online . Muito satisfeita, obrigado

Mássai store
Portugal
About 1 month using the app
August 19, 2023

This app is user-friendly and easy to use , for someone who WhatsApp is the main costumer service , this app is great even with free plans

Board Game Sky
Saudi Arabia
About 1 month using the app
August 18, 2023

Perfect addition to my site and works very moderately got no issues with it and the pro edition give many advantages as well but the free subscription is also available

Berged Nhamdu Shop
United Kingdom
30 days using the app
May 23, 2023

Muito Fácil e Simples de Usar. Mesmo em inglês é bem intuitivo.
Plano Free atende sem problemas as necessidades. E para uma loja iniciante o botão de Whats aumenta muito a credibilidade da loja.

GN Virtual Shop
Brazil
29 days using the app