Reviews (872)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer service via direct WhatsApp communication, noting improved response times and customer satisfaction. It's praised for easy installation, a user-friendly interface, and customizable messaging options. The app is recognized for its reliability and effectiveness in managing inquiries and recovering abandoned carts. The support team, including Or, Fakhrul, and Pedro, is commended for their quick and helpful responses. Merchants appreciate how the app boosts customer engagement and sales funnel efficiency.

March 27, 2023

Aplicativo realmente muito bom! Gratuito e necessário para deixar o site mais completo. Super Recomendo!

mushop
Brazil
29 days using the app
Dondy replied March 28, 2023

Muito obrigado pela sua recomendação! Continuaremos a oferecer aos nossos clientes um excelente serviço e produto!

May 1, 2023

lovely app. integrated well with all our websites. I definitely will highly recommend this app to all.

Inflows
Nigeria
28 days using the app
August 3, 2023

جيد جدا شكرا لكم على هذه الاضافة
Everything is good thank you
........... ... ............

3Dmix
Lebanon
28 days using the app
August 30, 2023

Amazing, the simplest and easiest whatsapp integration app, but the most amazing part about it is that its absolutely free!

YOUNG LEAF
Georgia
27 days using the app
April 4, 2023

One of the best whatsapp app I have ever seen. Amazing job...........................................

Alistansia
Pakistan
26 days using the app
Dondy replied April 8, 2023

Thank you so much for your amazing feedback! Your evaluation is the engine of our work.

September 21, 2023

This app is an effective way to establish communications with your customers in order to build trust and improve conversion rates. I've only had the app for a short time now and it jas been really effective so far. It's super easy to setup (takes less than a minutes) and it works well without any issues. 10/10. I recommend

Hundsome Italia
United States
25 days using the app
Dondy replied September 23, 2023

Thank you for your beautiful review. Our app helps both experienced and new store owners in Shopify. We are very happy to help you with your business!

May 15, 2023

Great app and even greater support. Or was really helpful when answering any question via whatsapp.
Also they give you updates about new features and step by step setting information.
I recommend it to anyone that want to improve their communitacion with their clients.

MEDITAROMA SL
Spain
25 days using the app
Dondy replied July 1, 2023

Thank you so much for the kind words. We are always keep our costumes updated with the most necessary and advanced features we are developing. The costumers need is above all for us. Each Dondy costumer is a vip costumer!

August 11, 2023

I absolutely loved this app! It was easy to set up and helped me manage my customers efficiently. The interface is very user-friendly. I highly recommend this app to anyone who wants to stay connected with their customers.

One thing worth mentioning is that the app's builder was very helpful and friendly. He went out of their way to check in on how the experience was going and to see if there ...

Rarity Heaven
Pakistan
24 days using the app
Dondy replied August 18, 2023

Thank you for your amazing review. We are happy that our app allows you to easily communicate with your customers and that Dondy is a must have application in shopify store owners toolkit. In addition, we invest a lot of effort in giving your the best tools, in the fastest ways, with the best prices in the market!

July 30, 2023

Great app, I will be using on all my stores. Easy to activate on store and also position icon at the best place.

Honesty Sales U.K
United Kingdom
24 days using the app
March 29, 2023

perfectooo asy usefull great design every shop need this app
ınstall app and use it
you dont be regretfull

MAKARENDO
Türkiye
24 days using the app
Dondy replied March 30, 2023

Thank you! We are very happy that you liked the design of the app and that you think it will be effective for any store!