Reviews (871)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer service via direct WhatsApp communication, noting improved response times and customer satisfaction. It's praised for easy installation, a user-friendly interface, and customizable messaging options. The app is recognized for its reliability and effectiveness in managing inquiries and recovering abandoned carts. The support team, including Or, Fakhrul, and Pedro, is commended for their quick and helpful responses. Merchants appreciate how the app boosts customer engagement and sales funnel efficiency.

August 11, 2023

Perfecto: sencilla y funcional, con otras era bastante lio ya que no se configuraban bien pero está me da lo que necesito

Frikimanes
Spain
5 days using the app
June 22, 2023

Great app, does exactly what it's supposed to! And Or was very helpful. Very happy with this amazing app!

Zulu Boots
South Africa
5 days using the app
April 28, 2023

Works good :) I am very satisfied and see already the results and could chatt with couple of clients

АДОРА
Ukraine
5 days using the app
Dondy replied April 30, 2023

Thank you so much for your amazing feedback! We are happy that you are seeing results and are able to talk to your with our app.

July 6, 2023

As an online store owner, I am constantly on the lookout for effective tools to enhance customer engagement and streamline communication. The Shopify WhatsApp Button has proven to be an absolute game-changer in this regard. With its seamless integration and powerful features, it has revolutionized the way I interact with my customers.

First and foremost, the ease of installation and integration of the Shopify WhatsApp Button is commendable. Within minutes, I was able to add the button to my website and connect it to my WhatsApp Business account effortlessly. This user-friendly setup process made it accessible even for those with limited technical knowledge.

The most impressive aspect of this button is its ability to foster real-time communication between my business and customers. The instant messaging feature allows customers to reach out to me directly through WhatsApp, enabling personalized interactions and prompt responses. This has significantly improved customer satisfaction, as they no longer have to wait for email responses or struggle with lengthy contact forms.

The Shopify WhatsApp Button also offers a range of customization options to suit individual business needs. From adjusting the button's appearance to displaying custom messages and labels, I was able to tailor it to seamlessly integrate with my website's design and branding. This cohesive experience enhances professionalism and trust, creating a positive impression for visitors.

Furthermore, the button's analytics and tracking capabilities have been invaluable in understanding customer behavior and preferences. With access to data such as the number of WhatsApp conversations initiated, the most popular products inquired about, and response times, I can make informed business decisions and optimize my customer support strategies.

Lastly, the Shopify WhatsApp Button has significantly boosted my sales and conversions. By simplifying the buying process, customers can inquire about products, request quotes, and even place orders directly through WhatsApp. This convenient and efficient method has resulted in increased customer engagement and ultimately higher sales figures.

In conclusion, the Shopify WhatsApp Button is a must-have tool for any online business looking to enhance customer engagement and streamline communication. Its seamless integration, personalized interactions, customization options, analytics capabilities, and positive impact on sales make it a worthy investment. I highly recommend this feature to anyone utilizing Shopify as their e-commerce platform.

brandfinity.pk
Pakistan
5 days using the app
Dondy replied July 7, 2023

Thank you for your beautiful and meaningful review. We at Dondy give our best to provide our costumes the most advanced features in the market and the best costumer support. We are glad you see and feel our hard work! Huge thanks!

August 9, 2023

"Simple and straightforward to use. Gets the job done without any fuss. Highly recommend!"

Empório Orianna
Brazil
5 days using the app
August 28, 2023

App muito bom, estou totalmente satisfeito, estou usando em minha loja e até o momento esta atendendo todas minhas expectativas

ModaDionisio
Brazil
5 days using the app
September 17, 2023

one of the best ways to connect and interact with customers , replying to customers on whatsapp is easy and convenient for customer as well as business owner, highly recommend it

FEMINITYUAE
United Arab Emirates
5 days using the app
October 25, 2023

Perfect. Whats App marketing is really powerful. It is a must have for every business nowadays!

Phone Heaven Zone
Germany
5 days using the app
August 26, 2023

because its amazing features tp help out to reach over customer so we are decline over return ratio

Eshopiya
Pakistan
4 months using the app
April 5, 2023

Excellent widget and very good support. Work very well and with all type of themes. Thank you for this great job. Bravo!!

discount-week
France
4 days using the app
Dondy replied April 8, 2023

Thank you very much for your kind review! We built our app to fit all themes!