Reviews (872)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer service via direct WhatsApp communication, noting improved response times and customer satisfaction. It's praised for easy installation, a user-friendly interface, and customizable messaging options. The app is recognized for its reliability and effectiveness in managing inquiries and recovering abandoned carts. The support team, including Or, Fakhrul, and Pedro, is commended for their quick and helpful responses. Merchants appreciate how the app boosts customer engagement and sales funnel efficiency.

September 4, 2023

I'm starting my business on Shopify, and the user experience with this app is impeccable. Very helpful and easy to use. I hope it's as intuitive for my customers as it is for me.

Inner Outdoor
Chile
3 days using the app
May 5, 2023

Eccellente. Fa ottimamente quello che deve fare anche con il piano gratuito.
Assolutamente consigliata !!!

Snkrsdevoted
Italy
3 days using the app
April 9, 2023

Ill highly recommended this app . The services that they are providing helps me alot to enhance my buisness by sorting out people problems through WhatsApp chat support

my tech store
Pakistan
3 days using the app
March 31, 2023

intéressante application, facilite l'accès
Dommage que l'assistant ne parle que l'anglais
Sinon tout est ok

futureshop
Senegal
3 months using the app
Dondy replied April 3, 2023

Merci pour vos aimables commentaires sur notre application ! Nous mettons tout en œuvre pour recruter des personnes parlant des langues du monde entier afin de fournir un excellent service client.

September 11, 2023

The app is really good!

Walmartic
Pakistan
3 months using the app
August 7, 2023

Great app! It send the leads straight away to WhatsApp, with no chat windows creating more friction. I recommend!

Bem Vindo Pet
Brazil
3 days using the app
August 2, 2023

Amazing work done by the developer

- Clear instructions and easy to setup
- Professional support

Best of all, it is free to use.
Good luck and good job!

Silver Garden
United Arab Emirates
3 days using the app
May 15, 2023

Perfecta para el contacto directo con los clientes.
Perfecta para el contacto directo con los clientes.

Mi tienda
Spain
3 days using the app
March 27, 2023

This app is amazing to deal with customers and the features of this app is really good. appreciated work <3

watch
Pakistan
3 days using the app
Dondy replied March 28, 2023

Thank you so much for your review. Your appreciation means a lot to us.

August 23, 2023

I was trying to find best helpful tool to add WhatsApp button to my Shopify account first it was hard to find then I came across dondy. I tried it its amazing and proved helpful for my business.

Thanks Dondy

DXB TRENDY
United Arab Emirates
3 days using the app