Reviews (872)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer service via direct WhatsApp communication, noting improved response times and customer satisfaction. It's praised for easy installation, a user-friendly interface, and customizable messaging options. The app is recognized for its reliability and effectiveness in managing inquiries and recovering abandoned carts. The support team, including Or, Fakhrul, and Pedro, is commended for their quick and helpful responses. Merchants appreciate how the app boosts customer engagement and sales funnel efficiency.

September 20, 2023

wonder full and free to use highly recommended

TEENS 16
Pakistan
2 days using the app
September 20, 2023

It is recommended for all new developers it is easy and accessible subscription is little bit more expensive but overall the app is good

pickoline
Pakistan
About 2 months using the app
June 4, 2023

Thank you for the quick customer service via whatsapp! The WhatsApp chat button is working well. I have not tried the abandoned cart function yet.

Ugly Cake Shop
Singapore
2 days using the app
Dondy replied July 1, 2023

Thank you for your kind and honest review. We give the best customer support. it's our top priority! Also, we try to give our costumers the simplest and most friendly for our customers!

July 2, 2023

Great App and well made.
all the set up process is very simple and professional.
BTW and very helpful CS.
thanks guys, keep it up!

Heva Gifts
Malaysia
2 days using the app
Dondy replied July 7, 2023

Thank you! We are always happy to help our customers and give them the best app in the market! Big thanks!

May 10, 2023

Excellent App! Very easy to install and very easy to use... I totally recommended it for new Online-shops!

Amelia My Healthy Way
Germany
1 day using the app
September 3, 2023

it't very easy app

Gomrmart
Pakistan
About 2 months using the app
July 13, 2023

The Shopify WhatsApp Widget has truly transformed my online store's customer communication. Its seamless integration, instant support, and mobile accessibility have significantly improved the overall shopping experience.

Ponytail
Colombia
1 day using the app
August 25, 2023

I found very easy to connect with the Shopify store rather than other coding.

It will be great to use this app with Shopify store. So customer can connect with us any time for any question and inquiry for Customer Support.

Thanks Dondy for such a services.

My Store
Pakistan
1 day using the app
July 6, 2023

"Exceptional messaging app! Boosted my business with quick customer support, . Highly recommended!" ;)

AromaOrganix
Pakistan
1 day using the app
February 24, 2024

Atención al cliente innecesariamente estupida. Desinstalo la app de forma inmediata.

MagnetiQua
Spain
About 2 hours using the app
Dondy replied July 19, 2024

Thanks for the compliment, we love you in spite of everything