Reviews (891)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction through direct communication via WhatsApp. It seamlessly integrates with Shopify, enhancing ordering and customer service with features like automated messages and real-time responses. Merchants report increased order values and improved management of abandoned carts. They praise its user-friendly interface, reliable performance, and responsive, professional support.

August 11, 2023

Great app have used and all of my students are using it too. And till now we find it extremely helpful!

My Store
Pakistan
2 days using the app
September 3, 2023

When I took one year plan one year plan had unlimited One click cart recovery messages now it reduced to 20, I want refund

Leclerc Baby Stroller
United Arab Emirates
2 months using the app
Dondy replied September 5, 2023

Hi, please note the pro plan never had unlimited one click messages. Unfortunately you may have gotten confused between our plans. We are glad that you decided to continue using our services despite your unpleasant and misleading review.

September 22, 2023

Very clean, simple, and super effective app.

NASGLO
India
About 2 months using the app
November 10, 2023

L app, I uninstalled it and it still shows the whatsapp icon on my web page. I can't take it off

Emporio la Mocha
Chile
2 months using the app
Dondy replied July 19, 2024

Esta no es nuestra aplicación, es su otro competidor. En su aplicación, cuando la desinstala, la retira inmediatamente.

August 22, 2023

The app works great, it is super easy to download, and right from the start it helps convert clients. Everything works perfectly, super recommended!

Vip Media
Italy
2 days using the app
May 25, 2023

Its been few days only i have integrated the dondy chat button and it works absolutely fine. Super easy to integrate and its completely free of cost.

Love Kaari
United Arab Emirates
2 days using the app
Dondy replied July 1, 2023

Thank you for your kind and honest review. We make the process the simplest and most friendly for our customers!

August 10, 2023

Great app! The Whatsapp Button is a must. This simple tool is the best and fastest way to interact with customers. Dondy was a no brainer, setup is super easy.

Purax Water
Costa Rica
2 days using the app
September 20, 2023

wonder full and free to use highly recommended

TEENS 16
Pakistan
2 days using the app
September 20, 2023

It is recommended for all new developers it is easy and accessible subscription is little bit more expensive but overall the app is good

pickoline
Pakistan
About 2 months using the app
June 4, 2023

Thank you for the quick customer service via whatsapp! The WhatsApp chat button is working well. I have not tried the abandoned cart function yet.

Ugly Cake Shop
Singapore
2 days using the app
Dondy replied July 1, 2023

Thank you for your kind and honest review. We give the best customer support. it's our top priority! Also, we try to give our costumers the simplest and most friendly for our customers!