Reviews (872)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer service via direct WhatsApp communication, noting improved response times and customer satisfaction. It's praised for easy installation, a user-friendly interface, and customizable messaging options. The app is recognized for its reliability and effectiveness in managing inquiries and recovering abandoned carts. The support team, including Or, Fakhrul, and Pedro, is commended for their quick and helpful responses. Merchants appreciate how the app boosts customer engagement and sales funnel efficiency.

June 24, 2023

This app is simply incredible. It's clean, effective, and straightforward, providing a seamless user experience for quick WhatsApp chats with customers. The support team is exceptional, offering prompt assistance and updates on new features. If you want to enhance your communication with clients, I highly recommend this app

My Style Sync
Jordan
3 days using the app
Dondy replied July 1, 2023

Thank you so much for the great feedback. We invest our best efforts in providing our customers with the most advanced features along with first class customer service. a big thanks!

March 27, 2023

funciona super bem, excelente atendimento ao cliente... ainda mais que é gratuito! recomendo muito a aquisição.

Bayou - Abrace a Novidade
Brazil
3 days using the app
Dondy replied March 27, 2023

Obrigado! Sua recomendação é muito importante para nós e estamos felizes que você goste do nosso atendimento ao cliente e do aplicativo.

August 25, 2023

Super easy to use and install. A great addition to my Shopify store 'Rollr Clothing' as well as great after care Highly recommend!

rollr
United Kingdom
2 days using the app
August 11, 2023

Great app have used and all of my students are using it too. And till now we find it extremely helpful!

My Store
Pakistan
2 days using the app
September 22, 2023

Very clean, simple, and super effective app.

NASGLO
India
About 2 months using the app
September 3, 2023

When I took one year plan one year plan had unlimited One click cart recovery messages now it reduced to 20, I want refund

Leclerc Baby Stroller
United Arab Emirates
2 months using the app
Dondy replied September 5, 2023

Hi, please note the pro plan never had unlimited one click messages. Unfortunately you may have gotten confused between our plans. We are glad that you decided to continue using our services despite your unpleasant and misleading review.

May 9, 2023

Amazing App ...............................................................................................................

Green Cosmetics AE
United Arab Emirates
2 days using the app
August 22, 2023

The app works great, it is super easy to download, and right from the start it helps convert clients. Everything works perfectly, super recommended!

Vip Media
Italy
2 days using the app
May 25, 2023

Its been few days only i have integrated the dondy chat button and it works absolutely fine. Super easy to integrate and its completely free of cost.

Love Kaari
United Arab Emirates
2 days using the app
Dondy replied July 1, 2023

Thank you for your kind and honest review. We make the process the simplest and most friendly for our customers!

August 10, 2023

Great app! The Whatsapp Button is a must. This simple tool is the best and fastest way to interact with customers. Dondy was a no brainer, setup is super easy.

Purax Water
Costa Rica
2 days using the app