Reviews (871)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer service via direct WhatsApp communication, noting improved response times and customer satisfaction. It's praised for easy installation, a user-friendly interface, and customizable messaging options. The app is recognized for its reliability and effectiveness in managing inquiries and recovering abandoned carts. The support team, including Or, Fakhrul, and Pedro, is commended for their quick and helpful responses. Merchants appreciate how the app boosts customer engagement and sales funnel efficiency.

August 18, 2023

La mejor aplicación de WhatsApp para Shopify que encontré, el servicio a cliente 10/10 y la funcionalidad de el app dentro de mi negocio es limpia y simplemente magnifica!

Neneschicks
Mexico
About 9 hours using the app
April 27, 2023

excellent app for the intended purpose. I replaced the shop chat with this and it allows customers to contact you. No bells and whistles but works well!

Marti Comics
Hong Kong SAR
About 6 hours using the app
Dondy replied April 30, 2023

Thank you very much for your review! We are glad that you find our app functional and helpful.

July 21, 2023

It's impressive how direct and personalized contact makes all the difference in the buying process. Also, the app is easy to use and the integration with the Shopify platform was seamless!

Trend Kanny
Brazil
7 days using the app
Dondy replied July 25, 2023

Thank you for your beautiful and meaningful review. We at Dondy give our best to provide our costumes with the most advanced features in the market and the best customer support. We are glad you see and feel our hard work! Huge thanks!

April 10, 2023

Todavía no me ha dado tiempo a probarla con clientes, pero por ahora todo muy bien, me gusta mucho!!!

GLIMMERING
Spain
About 6 hours using the app
August 29, 2023

Installed it today , so far there isnt any issues. I chose it for one of my eshops and if it would work well , i will install it for the otherone too.

hybridhouse
Slovakia
About 5 hours using the app
March 25, 2023

I absolutely loved this app! It was easy to set up and helped me manage my customers efficiently. The interface is very user-friendly. I highly recommend this app to anyone who wants to stay connected with their customers.

One thing worth mentioning is that the app's builder was very helpful and friendly. He went out of their way to check in on how the experience was going and to see if there were any ways they could improve it. I really appreciated their attention to detail and customer service. I'm from Portugal

33D'ARTS
Portugal
About 4 hours using the app
Dondy replied March 26, 2023

Thank you very much for your kind response. We make sure that our customers enjoy the application and get the most out of it. An excellent application as well as the relationship with our customers and their satisfaction is above all!

July 31, 2023

Very simple to install - I’m only using the free service at the moment but looks like it’s working well

Great support too!

Online-Dental.uk
United Kingdom
About 4 hours using the app
April 4, 2023

Very useful application for my Store, recommended.

For the miss Inbal 5 stars

Very friendly and helpful

Qua la Zampa
Italy
4 days using the app
Dondy replied April 8, 2023

Thank you very much for the kind feedback! Professionalism and excellent customer service are our top priority.

May 13, 2023

Good app! Works well, easily installed within minutes and quick, kind support via whatsapp through the owner.

United Advanced Systems المتحده للانظمة المتقدمه
Egypt
About 3 hours using the app
March 30, 2023

Applicazione perfetta e ideale per integrare whatsapp business al mio sito non me l aspettavo da un app gratis.

Carni De Stefano
Italy
About 3 hours using the app
Dondy replied April 3, 2023

Grazie mille per il tuo feedback! Siamo felici di essere riusciti a superare le tue aspettative e di darti un'applicazione che, sebbene gratuita, ti aiuta!