Reviews (882)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search technology that enhances website usability and customer satisfaction, leading to increased sales. Features like synonym search and dynamic reranking improve product discoverability, while customizable search bars handle large catalogs efficiently. The integration process is simple, and the support team, including Lindsay, Byron, and Egor, is praised for their effective assistance. The trial period and valuable analytics on customer search behavior are additional benefits, with improvements noted in SEO and site speed.

November 30, 2022

This app has helped my search issues. Daniel Peachy from doofinder is the best! He is full of knowledge of this app and makes it easy for me to use! He is the greatest!!

Plum Creek Kennel Supply
United States
10 months using the app
April 21, 2021

Just started using the app and love it already. It's user friendly and the customer service is awesome. Kiran answered all my questions, was great about calling on time, and was very patient. The only thing I don't appreciate is that to have the app sync with shopify more than once per day is a paid feature, so any newly added products during the day won't show up until after the sync point. I think this should just come built in to the app.

birds & words {a home boutique}
United States
10 months using the app
November 24, 2022

Super cool app. The customer service is amazing. It does everything that I need and more. Also, it's super fast.

Moog Audio
Canada
10 months using the app
February 1, 2023

This is an amazing app with the nicest rep! Thanks, guys. It really updates the look of our website and its so easy for customers to use.

D & D Collectibles
United States
10 months using the app
October 10, 2022

I haven't been using this app for a long, but I can already tell with analytics that it's helping people to find products on my site much better than before, and Peter was super helpful in getting me started and finding a plan that works well within my budget.

Emily Kalina
United States
10 months using the app
May 25, 2022

Doofinder has been very helpful in further understanding customer interactions on our website and learning more about their search behavior. We also feel like Doofinder provides a better customer experience while searching on our website. We were a bit hesitant to install, but Peter Aron has been fantastic! We are very thankful for the amount of time he has spent with us in the onboarding and answering all our questions. Thank you, Peter!

AJ Tack
United States
10 months using the app
March 31, 2023

Doofinder has completely changed the game! It has transformed my business. Kieran has been incredibly helpful and patient as we integrated this app into our platform. He has been so prompt and quick to answer every one of our questions, and gave us a quick and simple solution to any issue we faced. Tailored service and advice to your store, your market, and your audience. Extremely knowledgeable and the best customer support I have ever experienced!

KINGTOYS.ca
Canada
9 months using the app
June 29, 2021

Molto utile per chi ha un sito minimal come il mio, da una grade spinta alle vendite. bravi. consigliata

Ursini
Italy
9 months using the app
January 25, 2023

The search bar was very basic on our website, that's why we decided to try Doofinder. Now it is much more dynamic, intelligent and personalized for each client. You can also manually enter or delete data if you wish.
Also the customer service is incredible! Diana Sanchez has helped us with everything, always very concerned to solve our doubts and help us to make the most of all the tools that Doofinder has to offer.

Farmers on Duty
Canada
9 months using the app
September 10, 2021

I love how this app looks on our website. Ivan was very patient and helpful with me whilst setting up and explaining all that we could do to improve our sales conversion rate.
The stats are also very helpful in knowing how our customers shop and what they search for the most.

Button Blue Crafts
United Kingdom
9 months using the app