Reviews (882)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search technology that enhances website usability and customer satisfaction, leading to increased sales. Features like synonym search and dynamic reranking improve product discoverability, while customizable search bars handle large catalogs efficiently. The integration process is simple, and the support team, including Lindsay, Byron, and Egor, is praised for their effective assistance. The trial period and valuable analytics on customer search behavior are additional benefits, with improvements noted in SEO and site speed.

June 1, 2022

Daniel was very friendly and helpful. I could tell that he had my business in the best interest. My click rate has increased tremendously and my sales have increased as well. Very recommended for your business and success rate with your customers.

DeVine Lux Clothing & Apparel
United States
7 months using the app
May 25, 2022

Alexandra was extremely helpful and walked me through every step of the process to set up our online store with this app. Really looking forward to what this brings to our business!

SoloHardware
United States
7 months using the app
February 7, 2023

Doofinder is a brilliant tool with a brilliant team backing it up. Kieran was so helpful and suppler supportive during the trial period. He made sure all of the requests we had were implemented in no time. He is super fun to talk to and understands the business well. The tool is also very beneficial in helping customer find the product they need. Thank you!

Runway Catalog
Canada
7 months using the app
September 13, 2023

Excelente app! Ajuda imenso os clientes a encontrar os produtos certos. Deu um boost nas vendas e recomendo vivamente. Onboarding fantástico!

Papeloja
Portugal
7 months using the app
October 3, 2022

The app is good for any company that wants to reduce the time of work towards the search bar of their ecommerce, and the customer service is very professional, I also take this opportunity to thank Diana for her excellent service.

Imeca.com
United States
7 months using the app
November 27, 2020

The installation of the app was easy enough and Luis from the call centre helped me through it. It is really fast and makes it easier for customers to find items. There are alternatives which are a little cheaper, but they don't offer the functionality and there always seems to be a problem with them in one way or another.
Happy with Doofinder

Pure Pens
United Kingdom
7 months using the app
Edited December 10, 2020

We have been using the app for 30 days and it does help improve conversion rate. It sounds little bit expensive but it pays for itself and worth the investment considering how the search bar can contribute growing sales.

Notebook Love
United Kingdom
7 months using the app
August 23, 2022

DooFinder is a very helpful platform!! Matheus was great, very patient, funny and guided us through the entire application as well as followed up with us.

Ché by Chelsey
United States
7 months using the app
March 22, 2023

Really useful app that has enhanced our customer's search experience massively. Shaun from Doofinder was superb to work with throughout the setup process and helped resolve any issues we had. Highly recommended

R44 Performance GBP
United Kingdom
7 months using the app
July 20, 2022

Superb app and easy to set up! Great support - Marc is a true asset too Doofinder and was available on the phone at all times!

Oates Bikes
United Kingdom
7 months using the app