Reviews (882)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search technology that enhances website usability and customer satisfaction, leading to increased sales. Features like synonym search and dynamic reranking improve product discoverability, while customizable search bars handle large catalogs efficiently. The integration process is simple, and the support team, including Lindsay, Byron, and Egor, is praised for their effective assistance. The trial period and valuable analytics on customer search behavior are additional benefits, with improvements noted in SEO and site speed.

December 18, 2020

We have been really pleased with the results since adding Doofinder to our store. Christian has been our guide through our free trial and has spoken with us regularly to help us with set up and discussing the best ways to optimise the app in the store. Great service so far.

BeckyBettesworth
United Kingdom
6 months using the app
January 9, 2023

Egor was great. The app works fab. Thank you for your support. You should install it and get the amazing support!

U-tools
Canada
6 months using the app
January 16, 2024

I can honestly say that this app has transformed the usability of our website. We got called about a trial just at the prefect time when I was frustrated with the native search capabilities of default Shopify and the vast variation of our products and about to search for a solution, either through an app or looking into getting something customer built. I am so glad we went with it because it not only have customers been loving how they browse our website again but also the staff find it a breeze to use, even when they don't work with our online inventory. Lindsay was amazingly helpful. She took the time to answer my concerns and all of my questions with clear and concise explanations. Anything that she couldn't answer directly, she consulted their team and got back to me so quick. We've had it live for a few months now and I don't know how we didn't have it before.

Attic Books
Canada
3 months using the app
December 7, 2021

I have tried a few different search apps over the past few years and I find doofinder to be the best. Packed with so many features and easily integrated with our store. Customer service is superb!

Nostalgicbulbs.com
United States
6 months using the app
July 26, 2021

Great app, brilliant customer service. Really worth getting in touch with. They're happy to make things custom for you if it makes your site work better.

Neon Vibes UK
United Kingdom
6 months using the app
April 12, 2023

EXCELENTE EXPERIENCIA SARA DIAZ UNA PERSONA AMABLE Y EXPLICO MUY BIEN PASO A PASO LO QUE QUERIA ENTENDER GRACIAS SARA

Jgtarpsandcanopies
United States
6 months using the app
June 22, 2021

Yesterday I installed Doofinder, and today I received a message from the developer "Your trial period expired. Your account is now limited to 1000 requests/month." The 30-day trial period expired in less than a day. Interesting! Honestly, I didn’t have time to figure out if this app was what I was looking for or not.

UbOS Shop
Serbia
6 months using the app
April 22, 2021

Excellent app, has improved my ROI signifcantly and Rob has been great with guiding me through the setup process.

Mora UK
United Kingdom
6 months using the app
January 17, 2023

We're loving this app for our skincare and lifestyle store. Jorge has been excellent at ensuring the search bar is well integrated into our site. His attention to detail and enthusiasm for answering questions is excellent. We feel very well taken care of. :) Thank you!

Health Hut
Canada
6 months using the app
February 9, 2023

We absolutely love the app!

Daniel was so helpful the entire time running through the app and getting us started with everything. We have already seen a large influx of customers who enjoy the experience and we will continue to grow as a result

Anthony's Espresso
Canada
6 months using the app