Reviews (882)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search technology that enhances website usability and customer satisfaction, leading to increased sales. Features like synonym search and dynamic reranking improve product discoverability, while customizable search bars handle large catalogs efficiently. The integration process is simple, and the support team, including Lindsay, Byron, and Egor, is praised for their effective assistance. The trial period and valuable analytics on customer search behavior are additional benefits, with improvements noted in SEO and site speed.

November 26, 2020

5 stars for Rob who kept regularly following up with me through the trial period to answer my questions and resolve issues. And finally he managed to convince me to subscribe. The app works smoothly and I can comment further on seeing improvements in sales figures that can be credited fully to the search functionality they offer. I did see some improvement but will wait for some more time to comment on whether it is all because of the search functionality. Have suggested to Rob that the backend reports/dashboards could be improved to make it simpler and self-explanatory for customers to see value in the investment on the tool and it has been received positively. Overall worth it - Give it a go !! Rob, you rock and due credit goes to the team working with you behind the scenes as well.

Made with Love in India
United Kingdom
7 months using the app
January 18, 2023

This App is really good and the customer service given by Egor is amazing and quick response to my questions and ready to help me improve the search feature to adapt to our need. Thank you very much for your help. I highly recommend the app.

Spyder Controls Corp
Canada
7 months using the app
December 15, 2021

Die App ist für uns eine große Hilfe. Die Kunden haben ein besseres Kauferlebnis und dadurch steigen die Umsätze pro Kauf merklich an. Der Kundenservice ist Vorbildlich, ich kann Doofinder daher wirklich weiter empfehlen.

Classic-Moped
Germany
7 months using the app
July 26, 2023

Recomendo vivamente. É super intuitivo, personalizável e muito rápido.
Espero agora que o retorno do investimento seja visivel.

Erosfarma
Portugal
7 months using the app
September 22, 2023

Really love the Doofinder app, makes it much easier for the customer to search. The install was made easy thanks to Egor, who went above and beyond - customizing quite a few things that made it way quicker. Explained a lot over the phone too with any questions I had. He really loves his job..Thanks Egor!

Back Bone BMX
Australia
7 months using the app
Edited September 29, 2020

Doofinder's Instant Search and Autocomplete works just as I like, and installation was easy. Service and support has also been excellent.

FastWRX.com
United States
7 months using the app
January 4, 2023

Just installed, so far so good. Egor was very helpful in setting it up and answering any questions or concerns that I had. His service has been the reason I subscribed and decided to stick with it and give it a try.

Headset World USA - Your Headset Solutions
United States
7 months using the app
June 8, 2023

One of the best search engines in the market i would recommend this plug-in for your website, very easy to use and would give you a boost for your conversion,
thanks Mr. ayman for walking us through this process you was much help for us.

ALMENHAZ COFFEE SUPPLIES L.L.C
United Arab Emirates
7 months using the app
March 30, 2022

Excellent App. Shaun from Doofinder has been very accommodating any issues have been resolved quickly and efficiently.

ARTdiscount
United Kingdom
7 months using the app
February 24, 2023

As a business that sells a very niche, unique product this is a very helpful way for visitors to navigate my ecommerce store. For those new to my site, it is a discovery process to understand the many different designs of original art museum banners I carry. The tool has yielded a lot of searches already and it is super easy for visitors to use. The backend is simple to navigate as well. Thank you to Nicole for her thorough explanations and professionalism.

BetterWall
United States
7 months using the app