Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website search functionality, making it more user-friendly and professional. It's praised for handling large inventories and delivering precise search results, even with typos. The app offers valuable data analytics, positively impacting conversion rates and sales. Features like banner ads for promotions and dynamic reranking are appreciated. It's easy to install with a responsive support team, suitable for both small and large stores, and known for its speed and ease of use.

February 24, 2023

As a business that sells a very niche, unique product this is a very helpful way for visitors to navigate my ecommerce store. For those new to my site, it is a discovery process to understand the many different designs of original art museum banners I carry. The tool has yielded a lot of searches already and it is super easy for visitors to use. The backend is simple to navigate as well. Thank you to Nicole for her thorough explanations and professionalism.

BetterWall
United States
7 months using the app
March 30, 2022

Excellent App. Shaun from Doofinder has been very accommodating any issues have been resolved quickly and efficiently.

ARTdiscount
United Kingdom
7 months using the app
February 2, 2022

Comenzamos a usarla hace un poco más de un mes, excelente app para optimizar el buscador de mi sitio web!!

KW Market
Chile
7 months using the app
May 26, 2022

Currently using Doofinder on two Shopify stores. The search bar is really nice, I love the way it works. Most importantly, the tech support is top notch right from the start. Carl was great, set up everything for me, he made sure everything was set up correctly before leaving me. Many apps that I have are incomplete because of my lack of knowledge and lack of support. This is not the case with this company. They run their business the way a business should be run right from the start so I can get the most out of the app. Absolutley love the app and Doofinder as of this writing. Carl thank you for your persistence in reaching out to me in a time that I am short staffed and limited time, you made sure you got a hold of me and have everything working top notch, I really appreciate it. Thank you, Chris

Chris's Squirrels and More
United States
7 months using the app
March 30, 2022

This is a really impressive app to add to a website. It is easy to set up and get running. My ROI was seen in the first 30 days. Highly recommend. But to be honest as good as the app is, it was the extra-ordinary customer service I received from a very fine person. I listen to so many app solicitations and most I ignore. I am a happy customer of Doofinder because I had a great customer service person guide and support our business goals. Well done Peter. Cheers.

Whitney Howard Designs
United States
7 months using the app
June 1, 2022

Daniel was very friendly and helpful. I could tell that he had my business in the best interest. My click rate has increased tremendously and my sales have increased as well. Very recommended for your business and success rate with your customers.

DeVine Lux Clothing & Apparel
United States
7 months using the app
May 25, 2022

Alexandra was extremely helpful and walked me through every step of the process to set up our online store with this app. Really looking forward to what this brings to our business!

SoloHardware
United States
7 months using the app
February 7, 2023

Doofinder is a brilliant tool with a brilliant team backing it up. Kieran was so helpful and suppler supportive during the trial period. He made sure all of the requests we had were implemented in no time. He is super fun to talk to and understands the business well. The tool is also very beneficial in helping customer find the product they need. Thank you!

Runway Catalog
Canada
7 months using the app
October 3, 2022

The app is good for any company that wants to reduce the time of work towards the search bar of their ecommerce, and the customer service is very professional, I also take this opportunity to thank Diana for her excellent service.

Imeca.com
United States
7 months using the app
November 27, 2020

The installation of the app was easy enough and Luis from the call centre helped me through it. It is really fast and makes it easier for customers to find items. There are alternatives which are a little cheaper, but they don't offer the functionality and there always seems to be a problem with them in one way or another.
Happy with Doofinder

Pure Pens
United Kingdom
7 months using the app