Reviews (882)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search technology that enhances website usability and customer satisfaction, leading to increased sales. Features like synonym search and dynamic reranking improve product discoverability, while customizable search bars handle large catalogs efficiently. The integration process is simple, and the support team, including Lindsay, Byron, and Egor, is praised for their effective assistance. The trial period and valuable analytics on customer search behavior are additional benefits, with improvements noted in SEO and site speed.

July 31, 2023

We had the pleasure of working with Phoebe, who approached P&P Distributors with a genuine interest in enhancing our e-commerce website. Instead of a typical sales pitch, she thoughtfully explained how the DooFinder Search and Discovery app could cater to our specific needs. Not only did she assist with configuring the app seamlessly, but her follow-up to ensure we were utilizing all features optimally was incredibly helpful. Her professionalism and dedication to customer success make her and DooFinder stand out.

P&P Distributors
United States
About 1 month using the app
March 15, 2023

Sulaiman has been extremely helpful and informative in talking me through all of the benefits as well as setting up the program. He thoroughly explained all of the features and took the time to listen to and answer any additional questions I had.

Kid's Stuff Superstore
United States
About 1 month using the app
February 11, 2021

Wir sind mit dem Tool und vor allem dem Support sehr zufrieden. Unsere Ansprechpartnerin Jennifer war immer sehr gut zu erreichen und hat alles zu unserer vollsten Zufriedenheit umgesetzt. Wir würden diesen Schritt jederzeit wieder gehen und möchten unsere Empfehlung aussprechen. Das erste Feedback unserer Kunden ist durchweg positiv. Danke!

ADVANTUSE - Autopflegeshop
Germany
About 1 month using the app
March 3, 2021

The app does exactly what is needed. From suggesting products that otherwise would have yielded no results to customizing your searches to exactly what you need. Customer service was a big help. Susmit was very helpful and knew exactly how to work every part of the app. Would definitely recommend if it is something you are looking for.

Jacobs_Supply
United States
About 1 month using the app
December 9, 2022

This app has really increased our click through rate and was really easy to both install and customize. Dominic was extremely helpful and patient and worked with us to get where we needed to be. We are very satisfied with the product and truly appreciate the customer service.

Inglis Jewellers
Canada
About 1 month using the app
March 17, 2021

Never seen such a support. I have been on shopify platform, but not a single time, i got a support call from the customer service team of the any of the apps i used so far. Do finder is first application developer, who's team called up multiple times to check upon things and help in implementation stage. Kiran from dofinder support team has been excellent to provide support, take me through various features sets and patient enough to answer all of my queries. Honestly it was due to Kiran's call, that i seriously considered using these app, otherwise it would had been just another " app", which i download from Shopify app store and uninstall it, if doesn't suite me needs. The app is really a feature rich and can gives lot's of data points for decision making. Highly recommended for serious stores

ShopGrowSpaces
United States
About 1 month using the app
September 18, 2023

DOOFINDER is a good app we are very impressed with the way it increased our click trough percentage which is helped generate more sales, we had great assistance from Shawn

AsiHome
Romania
About 1 month using the app
April 27, 2023

Hola soy nueva en doofinder pero por ahora nos ha funcionado muy bien. Me encanta su ayuda personalizada que nos ha dado Yelko. Estamos agradecidos.

Shisha Shop MX
Mexico
About 1 month using the app
September 21, 2022

DooFinder is a great service and search engine. Anybody who takes ecommerce serious should have a look at this search engine. Lots of customizations and data to see and learn. And the customer service is A+++++. They are super helpful and answer any and every questions quickly. Thank you. Will be a long term user.

iPawniShop
United States
About 1 month using the app
June 5, 2023

We have truly appreciated the trial period to really understand the value of DOOFINDER! We received excellent customer service, with recommendations, suggestions and help setting up features that are most relevant to our products and website. In the first 30days we were able to make adjustments by adding a redirect and add to our product line to meet the needs of our customers.

Kim & Garrett Make It!
United States
About 1 month using the app