Reviews (882)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search technology that enhances website usability and customer satisfaction, leading to increased sales. Features like synonym search and dynamic reranking improve product discoverability, while customizable search bars handle large catalogs efficiently. The integration process is simple, and the support team, including Lindsay, Byron, and Egor, is praised for their effective assistance. The trial period and valuable analytics on customer search behavior are additional benefits, with improvements noted in SEO and site speed.

June 21, 2023

Doofinder has proven to be a huge boost to our marketing team. We now see real data that allows us to make spot on decisions to promote product that are 100% relevant to our customers searches. No more guessing at what we think people are wanting on our site, and they love the search suggestions! Our Click Thru Rates are increasing every week! Every retailer knows that software can on be fully utilized if the user understands how to get exploit every feature. Thats where Doofinder shines again! Their sales and support team are top drawer! If only my POS system team was as helpful as Doofinder's team I would be all set! Their staff is well trained and very knowledgable with quick answers and solutions!

House Of Stereo
United States
About 1 month using the app
July 18, 2023

Massively improves the overall UI of my store, and has made quite a bit of sales in just the trial period.

Lindsay, my rep has been the best!

Supercross BMX
United States
About 1 month using the app
July 11, 2022

Great application for enhancing the search power of larger sites. Losing sales because of mistakes in spelling are no longer an issue and conversions are up since installing. Would recommend, especially if you have a large catalog!

Beech's Fine Chocolates
United Kingdom
About 1 month using the app
October 18, 2021

Fantastic app. Shaun was and is a great help. Highly recommended this for staying on top of what your customers are searching for and looking at.

Jane Richards Interiors
United Kingdom
About 1 month using the app
May 11, 2022

Andrew was so friendly and had incredible patience. He was so considerate and incredibly helpful . The product has already increased our sales and has made our website user friendly. We will be recommending this product to other small businesses.

ROSANNA LONSDALE
United Kingdom
About 1 month using the app
October 31, 2022

Awesome app. Must have ! Customer service is the best. Andrew was so much help getting everything setup.

Natives Fly Fishing
United States
About 1 month using the app
February 28, 2023

I was skeptical at first but Santiago made the whole experience a win win. We went through all the powerful features of this app and within a month i new this was going to increase my business sales. Customizing the search to get new products recognized and making sure i always have something to offer the client when they search for anything is very powerful. There have been quite a few sales generated from customers using the Doofinder search. Very happy they called me :)

Metal Clay Alchemist
Canada
About 1 month using the app
October 2, 2023

Nice Fluid transition from our old service provider to DooFinder with help from our rep FRANE. Doofinder has a nice looking theme and easy to understand functionality. Redirection rules in DooFinder help our customers find what products they are looking for.

TSC Inc.
Canada
About 1 month using the app
October 17, 2023

I am giving this app 5 stars primarily because of one particular Doofinder support person. His name is Radu and if you are so lucky to have him as your Doofinder liaison, then you have struck gold! If the rest of the Doofinder staff are as amazing as Radu then this is one very lucky company. Radu practically led me by the hand from start to finish during the Doofinder orientation. We explored every awesome nuance of the app. From basic search parameters to the program's comprehensive analytics tools. Now, given that I am not the most up-to-date, erudite fellow around, Radu has to be given full marks for his patience and understanding while teaching me the ins and outs, but he persevered. I've still got more to learn but daily I'm blown away at the advantages I have now have in terms of being cognizant of who is searching for what and from where. This app has great potential and is certainly a game changer for me!

Alba Backgrounds
United States
About 1 month using the app
June 5, 2023

Very useful app for which we have only just begun to take advantage so certainly it has many more uses and features yet to be discovered. Very friendly, patient, knowledgeable contacts who have gone above and beyond to communicate and assist us.

Woodline Parts
United States
About 1 month using the app