Reviews (882)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search technology that enhances website usability and customer satisfaction, leading to increased sales. Features like synonym search and dynamic reranking improve product discoverability, while customizable search bars handle large catalogs efficiently. The integration process is simple, and the support team, including Lindsay, Byron, and Egor, is praised for their effective assistance. The trial period and valuable analytics on customer search behavior are additional benefits, with improvements noted in SEO and site speed.

May 17, 2023

I recently integrated the Doofinder Product Search add-on application into my online store, and I must say, it has been a game-changer. This app has significantly improved the search functionality and overall shopping experience for my customers.

One of the standout features of Doofinder is its ability to display relevant product information based on customer search queries. No more frustrating experiences of customers being sent away without any results. This intelligent app understands the customers' intent and retrieves the most suitable products, ensuring they find what they're looking for.

The comprehensive search capabilities of Product Search are impressive. As customers type their queries, the app provides intelligent suggestions and auto-completion options, minimizing search errors and increasing the chances of successful purchases. Even slight typos or variations in wording don't hinder the search process. The app understands and presents relevant results, making the search process seamless and efficient.

Overall, I highly recommend Doofinder to any online store owner looking to improve their search functionality.

I would like to express my gratitude to Lauren for her exceptional customer support throughout the integration process and beyond.
From the very beginning, Lauren was incredibly helpful in guiding me through the integration process. She provided clear instructions and promptly addressed any questions or concerns I had. Her expertise and knowledge of the application were evident, and she made sure that the integration was smooth and seamless.

Best Use Auto Parts
United States
About 1 month using the app
July 1, 2021

Luis has been super helpful in getting us set up. So far the service is very intuitive and helpful to both my in-store customers and online shoppers.

Zero's
United States
About 1 month using the app
August 16, 2023

Doofinder is great and Emmy the sales rep has been incredibly helpful. The service provides a better look into the back end of our website.

lichennyc
United States
About 1 month using the app
May 11, 2023

So far so great! New to the application and we are seeing results. Sara Díaz was a pleasure to deal with and helped our onboarding process go smooth & without pressure.

Bombshell Wax Company
United States
About 1 month using the app
June 24, 2022

Excellent, easy to use interface with lots of customization available. It makes the search bar much more engaging experience for our customers, and it's designed well/ super easy to navigate from a customer-use perspective. Great app, and great support from Nicholas Shoreman in helping us get our account set up.

Lenny's Shoe & Apparel
United States
About 1 month using the app
July 6, 2022

Doofinder has helped our business by increasing the likelihood of a potential buyer to find what they are looking for on our website. Not only has Doofinder impressed us with their product, but their support team is excellent! Thank you Aonghus for all of your assistance, and thank you Doofinder for providing a quality app that improved our webstore's appearance and sales!

HPSI Motorsports - Performance Parts and Silicone Hose for Street/Race
United States
About 1 month using the app
July 20, 2023

Excellent experience so far. Our account manager was really thorough and patient from start to finish. Can't wait to implement this new app on our other websites! Highly recommended!

Fly Supply Co
United States
About 1 month using the app
February 19, 2021

Doofinder has been very good for us, we are very positive that our business will continue to increase!

J&B Menswear Ltd, Norwich
United Kingdom
About 1 month using the app
February 2, 2023

Alex walked me through the set up and helped me understand the value we are getting from Doofinder. I was extremely reluctant at first, but results proved what value you actually receive.

Coast Fiber Tek
Canada
About 1 month using the app
October 6, 2023

Doofinder is an amazing application for online businesses. The app assisted us in improving the performance of the search engine, allowing users to quickly find the correct products.
We appreciate Frane's passionate help; he helps us handle the app in the most clear way possible. He had responded quickly and effectively to our difficulties and inquiries. We really appreciate his assistance.

SECRET NAIL & BEAUTY SUPPLY
Canada
30 days using the app