Reviews (882)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search technology that enhances website usability and customer satisfaction, leading to increased sales. Features like synonym search and dynamic reranking improve product discoverability, while customizable search bars handle large catalogs efficiently. The integration process is simple, and the support team, including Lindsay, Byron, and Egor, is praised for their effective assistance. The trial period and valuable analytics on customer search behavior are additional benefits, with improvements noted in SEO and site speed.

May 27, 2022

We saw a noticeable increase in conversions from the search bar during the trial period and Peter Aron our Ecommerce Search Specialist was great to take time to make sure we understood how to use the system. He helped us understand more of where our stats could be and gave suggestions of what to do using the DooFinder Search Bar. Any question we had he was right there to guide us through the process. Thank you Peter and DooFinder.

restorehopeoils
United States
17 days using the app
November 1, 2022

Lauren was great - helped me set everything up with ease. Excited to see the benefits of the app as it gets used over the next few months.

Sadie's Shop
United States
Over 1 year using the app
April 28, 2021

It's a good app for beginner websites. Very consistent representatives. Easy to use and will check out the other subscription.

ShopLuxury
United States
Over 1 year using the app
November 8, 2023

La personne qui vous presente Doofinder est tout à fait compétente et comprend parfaitement bien que l'informatique ne soit pas votre premier metier.
Merci pour votre attention et votre aide

Antinoë
France
16 days using the app
March 10, 2021

Really easy to use and set up a trial. It's clearly a good search feature and worth the price. Imanol was very friendly

Gleem Paint
United States
16 days using the app
July 28, 2023

Tayo at Doofinder was very personable and great to work with and answered all our questions over the course of several days. Thanks Tayo! The app has been a great addition to our site since we believe that providing recommendations to our site visitors is a key way to drive interest and sales.

MusicGoldmine.com
United States
About 1 year using the app
November 9, 2022

Very useful app. Now our search bar works great and customers can find what they look for.
Great customer support from Doofinder team

Pensoinverde
Italy
15 days using the app
September 21, 2022

I like the way this program looks on my website. Thank you Andrew for your help and continued support.

Imagination Station
United States
About 1 year using the app
April 14, 2023

Aucun service client, aucune aide pour nous aider à la configuration du module , nous ne recommandons pas,

ont dois se débrouiller seul

TECIN-PRINCIPALE
France
About 1 year using the app
DOOFINDER SL replied April 18, 2023

Nous vous avons certainement déçu. Nous n'avons pas pu vous aider à la configuration et vous vous êtes senti abandonné et sans aucun support.

Nous pensons que le problème est causé par l'utilisation du plan gratuit de base et nous n'avons pas été en mesure d'expliquer pleinement jusqu'où vont les fonctionnalités de ce plan.

En ce moment, il semble que vous ayez déjà pris une décision totalement irrévocable et sans aucun retour en arrière, ce qui est tout à fait compréhensible. Sinon, nous serions ravis de vous aider une deuxième fois.

Nous vous contacterons par e-mail.

October 17, 2023

Muy buena y eficiente para poder facilitar a los clientes la búsqueda de productos y lograr una mejor y mas rápida experiencia de compra.
Creo que es muy importante para incrementar las ventas en la tienda en linea.

Cardela
Mexico
14 days using the app