Reviews (9,722)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time currency conversion, which simplifies international transactions and reduces customer pricing inquiries. It is praised for its ease of installation and user-friendly interface, suitable for those without technical experience. The support team, particularly members like Mike and Vlad, is often commended for their quick and effective responses. Merchants also value the availability of both free and paid plans, allowing them to explore features before making a financial commitment. The app is noted for enhancing the global shopping experience through its performance and reliability.

March 20, 2018

Only starting the setup, will review it when done

Lucid Basics
Australia
27 days using the app
January 30, 2018

This app caused the pricing to go 10x higher when customers added items to cart in my store. I was looking forward to using it but i will remove it for now.

3beauty Essentials
United States
23 days using the app
January 30, 2018

The drop down menu for changing the currency keeps going up not down! And the currency won't change!

Warr Ors
United Kingdom
18 days using the app
July 25, 2016

Don't have a good feature it doesn't shown in my website...

Cibr Business
United States
15 days using the app
July 12, 2019

I need help.
Very confused as to what i need to do in order to make this thing work. Can we figure it out together?

One Thousand & One Presents
United States
11 days using the app
December 15, 2018

Every single time I install this app on one of my stores , Ihave the same exact problem. The converter does not convert. I am obliged to call support and even then sometimes it still doesn't work.

Maurwena
France
11 days using the app
February 15, 2019

Unfortunately, this app formats some currencies incorrectly. For example, Japanese Yen currency do not have decimals but Doubly will display JPY with decimals unless you turn off decimals in which case all other currencies (such as AUD, CAD, USD, and the EUR) will be rounded to the nearest integer!

I hope this app developer will improve their app by adopting the International Organization of Standardization ISO 4217 rules regarding minor units of currency.

White Rabbit Japan
United States
8 days using the app
October 27, 2017

At first it was working fine
however after today my page is stuck in
Dollar and I can't set it back. Tried deleting the app
and that didn't help either

Comode
Belgium
7 days using the app
Edited July 13, 2020

I'm not satisfied with this app, first the FAQ can hardly be called that as it just shows 2 instructions. Support team can only help with technical issues not design issues e.g. station the converter in 1 place on your homepage, instead it floats with you through everywhere you scroll. Also replies come quite late however this could be due to a time difference..?

Venus La Femme
United Kingdom
6 days using the app
March 27, 2017

ok, it has a lot of good reviews but after having the app installed for the last week and using the paid version I have noticed on multiple devices that it doesn't auto-convert the currency which is the whole reason iv upgraded :/ it's also very laggy and has slowed my site load time!!! I will be looking else were soon

Poshcuddles
United States
5 days using the app