DropCommerce: US Dropshipping , 323 reviews
It's an easy app to use customer service is on point but the products are way too expensive to even import there is no way you can make a profit because they are marked up too high
Thanks for the feedback! We'll work on that.
Wish you the best,
- DropCommerce Support Team
Supplier here. Staff has been incredibly responsive and professional. DropCommerce platform is super easy and intuitive. The customer facing side of the program seems great. Would definitely recommend for friends and business associates as there seems to be a strong human component to be sure everything goes as smoothly as possible.
Thanks for the feedback! We're very happy to hear that you're enjoying it.
Wish you the best,
- DropCommerce Support Team
The people at Drop Commerce, especially Patrick, are so helpful in teaching me what I do wrong or right!! They couldn't be more pleasant !!!!
It helps when we have pleasant clients such as yourself to work with!
Thanks for the review :)
Wish you the best,
- DropCommerce Support Team
It looks good and easy to use but products are very expensive....no way to make a profit It doesn t have a big variaty of products
Hi there,
I'm sorry to hear that you find the products in our system expensive.
Our suppliers are based in the US, and many of them are hand-making their products plus all shipping them from within the US, which does cost more than what you would find on other dropshipping apps.
We currently have over 14,000 products available in our catalog.
If you reach out via our live chat, our team would be happy to help try and find some good products for your store!
Thanks,
Patrick, DropCommerce Founder
It's too soon to give a full review; I'm on a free trial and am downloading products as quickly as I can so will up-date down the road. The app is easy to install; there is a great selection of suppliers and products from which to choose and which will complement my existing store. On the downside, I feel that the monthly fees are a tad too expensive.
Edited: Since I first reviewed, I have discovered many quality suppliers and the customer service is second-to-none. I highly recommend this app!
Thanks for the review! We appreciate the feedback :)
- DropCommerce Support Team
Shipping is not 2.99 or less to ship from US to Canada. It's 9.95 US on each item. Cost prices are high already and to add a profit and shipping items becomes too expensive for the consumers.
Hi there,
I'm so sorry to hear that you experienced a glitch while trying to order samples. I'll reach out to you directly by email to try and get this sorted out right away!
It's true that Canadian shipping generally costs more in our platform. We operate as an open marketplace where the suppliers manage their own profiles, so we are unfortunately not in control of the shipping cost there.
I'll be in touch directly to resolve your sample issue :)
- Patrick, DropCommerce Founder
I wanted to update my review of this app after using it for a few months and better understanding the ins-and-outs.
PROS:
- Customer service from the developers is out of this world. They have gotten back to me with questions and suggestions within the day and are incredibly friendly and helpful. They genuinely care about their customers and want to help you.
- You do not have to worry about the quality of the products from suppliers on this app. They are very, very high quality. If you complain about the high prices of some of the products on this app, it is because of this quality; it is not cheap stuff from China. You can be more at ease that your store's customers will like their products more.
- Easy-to-use app. The developers are constantly working on improving this app and it has gotten better with time.
- USA-made, small business suppliers are what dropshipping needs right now. Many of the suppliers are ethical and eco-friendly; I am super grateful to Dropcommerce for finding suppliers like these as not many apps care where the products are coming from or doing to the environment. Dropcommerce does!
CONS:
- Suppliers dropping out from the program has been a real issue for me. I have had to change the layout of my store multiple times because of supplier dropouts or deleted products. I don't think you could survive with a single-product or small-inventory store with this app because of how many suppliers I have had drop out with products I really liked and wanted to make a selling point. I don't know if this is an issue that Dropcommerce could really fix unless they maybe had suppliers sign a form saying they will stay on for at least a year or pay a fine, etc., but this might make suppliers not want to join the app as much. Either way, suppliers dropping out has been a very big issue for my store.
- Because it is difficult to have a single product or small inventory store, you have to include shipping prices in your product prices if you want to make a profit with a large-inventory one. This reduces your profit margins and may make you raise your product's price slightly above retail, which can be an issue. Again, this is just the nature of the app and kind of out of Dropcommerce's hands. Having suppliers lower their wholesale prices may help but I understand why they are unable to do this.
IN SUMMARY: This is a GREAT app for starting your own LARGE-INVENTORY store or supplementary inventory store. Incredibly high quality products and USA/Europe-made suppliers that are from small businesses, care for the environment, ethically source products, etc. Amazing customer support. Easy to use app. Most cons about this app or cons that you will see in others' reviews are simply due to the nature of owning a dropshipping business and the issues that go hand-in-hand with this kind of work. The developers are constantly trying to iron out any issues they possibly can. Love Dropcommerce!
Thanks for the detailed review! We love your enthusiasm :)
It is a pleasure to serve customers like you, so if there's anything we can do to help, don't hesitate to let us know!
- DropCommerce Support Team
Love everything about this app! Just needs more products to choose from and the products they do have aren’t stocked well.
We're working on it, but thanks for the feedback and review :)
Wish you the best,
- DropCommerce Support Team
So far my transition to Dropcommerce has been pleasantly pleasing. Easy to use simple integration. Great job DropCommerce.
We're happy to hear that :)
Thanks for the review!
- DropCommerce Support Team
Great app. Will use it as soon as my store will be ready , most likely within the next 2 weeks. great choice of products, just love it so far. my store is in preparation now ....This will be my second store on Shopify , hopefully this new store will be very successful
We're happy to be a part of the journey!
Let us know if there's anything we can do to help :)
- DropCommerce Support Team