Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and wide selection of quality products from reliable suppliers. It's praised for automating order fulfillment and providing excellent visibility into order tracking and inventory management. The interface is user-friendly and the customer service is efficient. Fast shipping times, particularly within the USA and Canada, are appreciated. The app's support of small businesses and ethical sourcing is also valued, making it ideal for those seeking products that align with specific values.

Edited November 14, 2021

Great selection of products, great suppliers that you can connect to. A variety of products to have a great shop! I will continue work with them.Thank you for the support

WM NATURALS
United States
2 months using the app
DropCommerce replied November 16, 2021

Happy to hear that! Let us know if there's anything else we can do to help!

Wish you the best,
- DropCommerce Support Team

December 30, 2018

i'm using it now, so far so good, i really hope it is really as easy as it seems. 5 star so far......

MyFit Wearz
United States
2 months using the app
DropCommerce replied August 24, 2021

Thanks for sharing your experience!

Wish you the best,
- DropCommerce Support Team

January 21, 2021

Patrick and the support team rocks! I had a minor issue with item tags that turned out to be a non-issue after all, but Patrick was super responsive and quick to review the issue and help get me back on track. Additionally, the team is receptive to customer feedback regarding future functionality. I highly recommend!

Amber & Orange
United States
2 months using the app
DropCommerce replied August 9, 2021

We're happy to help!

Thanks so much for the feedback.

Wish you the best,
- DropCommerce Support Team

Edited July 22, 2020

I'm surprised at how fast I was able to add products to my store. It was easy and I made my first order within the first few days

The Fashionality
United States
2 months using the app
DropCommerce replied August 10, 2021

We've designed our business to help you get started in a few hours, not a few weeks. We're glad to hear that it's working :)

Thanks for the feedback, and we wish you the best!
- DropCommerce Support Team

June 30, 2021

Very nice & modern platform for wholesale brands like ours. We had amazing support from their team to get started and overall, it was a breeze! Highly recommend for brands!

Susosu Water
United States
2 months using the app
DropCommerce replied July 27, 2021

Thanks for the feedback!

We're happy to be working with you:)

- DropCommerce Support Team

Edited March 11, 2020

(+): App support is very responsive. App provider also interfaces quickly with vendors if needed. Many nice US made products from small batch suppliers. Product invoicing options from some vendors. large selection of items. (-)So far, not all the vendors featured in the few orders I've done have been prompt, but is a limited sample. But for one instance waited almost a week for paid order to get shipped--and still waiting on the product. Likely will be 10 days or more and was a simple stock item of detergent. In another instance waited a few days because the payment wouldn't go through. Margins lower than typical. Some vendors demand minimum pricing. Shipping cost arrangement a bit of a surprise once I started ordering, but it will just ensure I don't go over the max orders per month when the shipping reimbursement stops, or it won't be worth it due to the high and unpublished shipping costs from some vendors. Also, the fulfillment process is a little klunky and does not fire off a fulfillment trigger to Loox nor to Judge.me for reviews for some reason but it is hard to say where that issue lies...but the non-Drop Commerce orders work fine. Though Klaviyx does pick up the events, so there is a workaround but it means two different flows in my campaigns. Also imports variants incorrectly, but the support folks have been very open to fixing it in a future release, which would be nice. It is not a showstopper but requires handjamming the changes on every imported product. So overall, a 4.5 rounded up because the staff is responsive and friendly and there are unique nice products worth checking out. Not sure if I'll keep but definitely worth a try to see what you think.

Joy By Us
United States
2 months using the app
DropCommerce replied August 30, 2021

Awesome review! Very thoughtful and detailed. Thanks for the feedback :)

- DropCommerce Support Team

Edited April 28, 2020

Great respond team I suggest you to add this app. USA and Canada brands which is easy and fast and great for dropshipping. It's maybe pricey for beginners but worth it. feel free to ask them they will help you if you need anything. that's what I did and I'm happy now. they are nice.

21 Gadget
United States
About 2 months using the app
DropCommerce replied August 18, 2021

We're here to help! Thanks for the feedback :)

Wish you the best,
- DropCommerce Support Team

January 28, 2023

Great products, even better service and lots of information to make your business successful. Highly recommend to anyone starting a drop shipping business

designbyrb
United States
About 2 months using the app
DropCommerce replied January 31, 2023

Thanks so much for the review! We look forward to helping you build your business :)

March 6, 2021

hello i worked with dropcommerce and they prebuilt my shop to perfection, and was impressed with their work. with dropcommerce you have a lot of advantage in everything and with suppliers and their good support in everything.

LAROOKLYN
Belgium
About 2 months using the app
DropCommerce replied March 6, 2021

Thank you so much for the review :) We're so happy to help you on your dropshipping journey and looking forward to your success!

Patrick, DropCommerce Founder

January 27, 2023

Very professional and useful . I need UK Suppliers for doing this drop shipping . Hope you add platform UK Suppliers. Next day delivery is the best way for quick sales.
Your Team is very helpful and patience.

Umut Serkan YEREBAKAN

NICHE-PRODUCTS-UK
United Kingdom
About 2 months using the app
DropCommerce replied January 31, 2023

Thanks so much for the review and feedback, we will be sure to share your request for UK suppliers with the team!

We look forward to helping you build your business :)