Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and wide selection of quality products from reliable suppliers. It's praised for automating order fulfillment and providing excellent visibility into order tracking and inventory management. The interface is user-friendly and the customer service is efficient. Fast shipping times, particularly within the USA and Canada, are appreciated. The app's support of small businesses and ethical sourcing is also valued, making it ideal for those seeking products that align with specific values.

October 7, 2019

This has been the best app. Finally found what I was looking for. I have a few issues with a particular company with a few products not uploading, showing an error. So I sent a message and they research and solved the issues. Like really quick. They were right on top of it. Thanks Team!!!

DoDazzles
United States
About 2 months using the app
DropCommerce replied October 15, 2019

Thanks for the great feedback! We’re thrilled to hear we’ve been able to help your business succeed. Don’t hesitate to reach out again if you need anything else.

Best,

Michael

February 12, 2022

This is a great app and the only one I could find with all of the quality natural wellness products I needed for my store! Tech support was easy with fast resolution to my question. Thank you Jimmy!

Triangle Connect
Canada
About 1 month using the app
Edited March 10, 2020

Much better product selection and prices good upgrade. The developers should lower the prices a bit though

EverAlt
United States
About 1 month using the app
DropCommerce replied February 10, 2020

Hi there,

I'm sorry to hear that you aren't happy with our service. I can assure you that all suppliers offer a minimum of 30% margin on their products, and sometimes up to 50%. If you're comparing to Aliexpress dropshipping, the products are more expensive on DropCommerce, due to the high quality products and US shipping.

I'd love to chat with you one-on-one to help you find profitable products for your store. I'll reach out directly by email.

- Patrick, DropCommerce CoFounder

January 19, 2023

Greatest experience thus far in my new dropshipping endeavor. Not only is the site extremely beginner friendly, the Customer Service and products available are AMAZING!!! I'm so glad I discovered this jewel of an app!!!

The Closet Resale Connection
United States
About 1 month using the app
DropCommerce replied January 20, 2023

Thanks so much for the review! We look forward to helping you build your business :)

March 14, 2020

It's a great app, with delivery from the U.S. and Canada. Better than others who only ship from China. Especially in this situation with coronavirus.

Plus Lux Boutique
Denmark
About 1 month using the app
DropCommerce replied March 14, 2020

Hi there, thank you so much for the review. We are proud to help dropshippers build more sustainable businesses with faster shipping.

Thanks a lot,

Patrick, DropCommerce Founder

Edited March 12, 2020

I will give a 4 for now as it is easy to use and very intuitive. BUT please add more suppliers to the list. For now it is very limited on suppliers list, but hey, if they grow the list, this app is a 5-star. I recommend it.

Portable4Life
United States
Over 2 years using the app
DropCommerce replied March 13, 2020

Hi there,

We are adding new suppliers every single day, so please check back often :)

Thank you so much for leaving a review, and I hope we'll earn your fifth star in time!

Talk soon,

Patrick, DropCommerce Founder

May 10, 2020

Love everything about this app! Just needs more products to choose from and the products they do have aren’t stocked well.

Saint Sinner Collection
United States
About 1 month using the app
DropCommerce replied August 11, 2021

We're working on it, but thanks for the feedback and review :)

Wish you the best,
- DropCommerce Support Team

April 16, 2022

Do not Reply to Customer Situations or Care to Help. Ignored . I Have paid them a couple years now and wish I knew earlier

Litnupstuff Solar Solutions
United States
Over 2 years using the app
DropCommerce replied April 18, 2022

Hi there, thank you for your review.

Our customer support team has been handing your case alongside Shopify support, and has been waiting for a response on your end. Please check your spam box as our email may have gone there. Our apologies for any confusion, we will get this sorted for you asap!

June 2, 2020

Love how many vendors you have for drop shipping, but the prices are very high. Most are already passed the retail price on the internet then to mark it up more to make a profit makes it difficult to get things sold quickly. Then the monthly fee is a bit high also so try to get the yearly plan which is a decent price. HOWEVER the ease of use is amazing and the staff was quick to respond to my questions and concerns. Prices and fees receive a one star rating, the other two stars are ease of use and great customer service.

Stellarelli
United States
Over 2 years using the app
DropCommerce replied June 2, 2020

Hi there, thank you for the review!

Since our suppliers are independent businesses that manage their own pricing, our role is to keep finding more high quality, affordable suppliers and to encourage existing ones to reconsider more competitive pricing.

The general rule is that suppliers list their retail price and then they offer 30-50% margin on that, depending on their business.

If you reach out via Live Chat I'd be happy to help try and find some affordable items for you! I'd love to learn more about your business.

Thanks for your feedback,

Patrick, DropCommerce Founder

October 18, 2020

I used this app to add products to my store. It's a mix and match of items, but good quality for the most part.

mokarose
United States
Over 2 years using the app
DropCommerce replied August 9, 2021

Thanks for the feedback!

Let us know if there's anything we can do to provide a 5-star experience :)

- DropCommerce Support Team